Techly Operations Pty Ltd

About this document These Terms govern use of Techly Operations’ public web properties. They do not govern the Pyron platform itself, which is supplied under a separate subscription agreement. Clause 3 explains the difference and sets the order of precedence. These Terms are reviewed at least annually. The version number and effective date appear on this page and in the footer of every page. Superseded versions are retained and available on request.

Contents

Part A Foundation

1 The Techly Operations structure and these Website Terms

2 Acceptance and authority

3 The contractual stack and order of precedence

4 Definitions

Part B Access to and use of the Website

5 Website availability, changes and continuity

6 Registration, accounts and credentials

7 Permitted use

8 Prohibited use

9 Automated access, scraping, indexing and AI training

10 Security testing and vulnerability disclosure

Part C Intellectual property

11 Ownership of Pyron Technology and Website Content

12 The limited licence granted to you

13 Trade marks, brand and attribution

14 Linking and framing

15 Intellectual property complaints

Part D Contributions, information and data

16 User Content

17 Feedback

18 Customer Data — ownership and the boundary of these Terms

19 Platform Telemetry, De-identified, Aggregated and Derived Data

20 Confidentiality

21 Privacy and personal information

Part E Platform capability reached through the Website

22 Demonstration, sandbox, trial and pilot environments

23 Pyron AI and automated processing

24 APIs, developer tools and integration documentation

25 Customer-authorised Connections and integrations

26 Automated actions, workflow processing and notifications

27 Third-party services and third-party links

Part F Representations, risk and liability

28 Website information and product representations

29 Consumer guarantees and warranties

30 Limitation of liability

31 Claims against Techly Personnel

32 Your indemnity

33 Monitoring, investigation and enforcement

34 Unfair contract terms — Techly Operations’ position

Part G International supply and jurisdiction

35 International access

36 Indian subcontinent — supplementary provisions

37 European Economic Area and United Kingdom — supplementary provisions

38 Export controls and sanctions

39 Electronic communications and notices

Part H Administration

40 Changes to these Terms

41 Suspension and termination of Website access

42 Survival

43 General provisions

44 Governing law and dispute resolution

45 How to contact us

46 Related documents

Annexures

A Document map and order of precedence

B Prohibited use schedule

C Legal and standards framework applied

D Intellectual property complaint — required content of a notice

Part A Foundation

1. The Techly Operations structure and these Website Terms

1.1 Two companies, two roles

Pyron is owned by one company and operated by another. These Terms name each of them precisely and do not use a single collective label for both, because the distinction determines who owns what, who you contract with, and who is answerable to you.

Entity	Role	What it does, and does not do
Techly Holdings Pty Ltd ACN 649 834 275 ABN 42 649 834 275	Owner of the intellectual property	Owns all intellectual property in Pyron, including the platform, its architecture, its documentation and the TECHLY and PYRON marks, and is the applicant for and owner of the PYRON trade mark. Does not operate the Website, does not supply Pyron, does not contract with customers, and does not access Customer Data in the ordinary course.
Techly Operations Pty Ltd ACN 649 834 506 ABN 97 649 834 506	Operator and contracting entity	Operates the Website, supplies, deploys and supports Pyron, contracts with customers, issues invoices, gives the warranties and carries the liability under these Terms. Holds authority from Techly Holdings to market, promote, develop and deploy the intellectual property. Does not own that intellectual property and acquires no ownership of it by operating or commercialising Pyron.

1.2 The Pyron rights chain

Rights in Pyron pass down a chain of four links. Each link grants only what the link above it permits, and no link enlarges the link above it. The chain is stated here because it governs the reading of every other provision in these Terms.

Link	From → To	What passes	What does not pass
1 Ownership	— → Techly Holdings	All intellectual property rights in Pyron and in the Website, and the TECHLY and PYRON marks	Nothing. This is the root of the chain.
2 Operating authority (the Holdings Licence)	Techly Holdings → Techly Operations	An exclusive licence, worldwide, in the Pyron Field of Use, to develop, host, operate, market, supply, support and commercialise Pyron	Ownership. Techly Operations may not assign or transfer the intellectual property, and may sublicense only Delivered Software as clause 10 of the Holdings Licence permits. Every improvement it develops is assigned to Techly Holdings on creation.
3 Right of access	Techly Operations → Customer	A right to access and use Pyron for the subscription term, on the terms of the subscription agreement	Ownership of any intellectual property. No right to source code, schemas, architecture or the underlying technology.
4 Data authority	Customer → Techly Operations	Authority to process Customer Data to provide Pyron and to fulfil the Customer’s instructions	Ownership of Customer Data, or of Customer IP, both of which remain the Customer’s.

The rule this chain enforces Commercial activity by Techly Operations is not, and cannot become, ownership of the underlying Pyron intellectual property. Operating the platform, supporting it, invoicing for it, improving it and marketing it are all exercises of the authority granted at link 2. Each leaves ownership at link 1 undisturbed, and any improvement produced in the course of them vests in Techly Holdings under clause 11.5. The same logic runs in the other direction. Processing Customer Data at link 4 is an exercise of authority, not an acquisition of rights. Transforming, structuring, classifying or analysing Customer Data does not convert it into anything Techly Operations owns. See clause 18.

1.3 How these Terms name the entities

This naming convention is used consistently throughout these Terms and across every Pyron instrument.

• “Techly Holdings” means Techly Holdings Pty Ltd — the owner of the intellectual property. It is not a party to these Terms and gives you no warranty, but it takes the benefit of clauses 11, 13, 17, 20, 30 and 31.
• “Techly Operations” means Techly Operations Pty Ltd — the entity you deal with and, where these Terms are contractual, the entity you contract with. Obligations expressed in these Terms are obligations of Techly Operations unless another entity is named.
• “Techly Group” means Techly Holdings and Techly Operations together. It is used only where a provision is genuinely intended to benefit or bind both companies. The term is one of convenience: the two companies are not related bodies corporate within the meaning of the Corporations Act 2001 (Cth), because each is owned in equal shares by the same two shareholders and neither holds shares in the other. Neither is a parent or subsidiary of the other, and neither is liable for the obligations of the other.
• The unqualified word “Techly” is not used in these Terms as an operative reference to a legal entity. Where it appears — in a document title, a policy name, a brand reference or a trade mark — it is a name, not a party.

1.4 What these Terms govern

These Terms govern your access to and use of the Website. The Website comprises:

• the Pyron website at pyron.io and its subdomains, other than app.pyron.io, and the Techly corporate website at techly.au and its subdomains, including product-information, capability, pricing-enquiry and company pages;
• Pyron public documentation, knowledge resources, guides, technical specifications and release information;
• recorded and interactive product demonstrations, previews and evaluation experiences made available through a web page;
• public API and integration documentation, developer reference material and sample code published by Techly Operations;
• downloadable material published by Techly Operations, including brochures, white papers, schedules and template documents;
• enquiry, contact, registration, subscription-to-updates and support-request forms;
• customer, partner and developer portals reached through a Techly Operations or Pyron web address, to the extent those portals are not governed by a separate written agreement;
• any AI-enabled demonstration, assistant or interactive feature exposed through a web page; and
• any future developer or partner resource Techly Operations makes available through a web page.

The Website is techly.au and pyron.io, together with their subdomains, other than app.pyron.io. Where Techly Operations adds a further domain or subdomain for a purpose within clause 1.2, it forms part of the Website from the date it is made available.

Within the Website, these Terms use three resource classes, defined at clause 4: Documentation, Development Tools and Non-Production Environments. A provision addressed to one class applies to that class only.

app.pyron.io is not the Website

The Pyron application is reached at app.pyron.io. That address is the Pyron Platform, not the Website. The Website links to it; the link does not bring it within these Terms. Everything behind that address — sign-in, tenants, Customer Data, Authorised User access and the customer portal — is governed by the applicable subscription agreement and the Pyron Terms and Conditions of Service, not by this document. Clause 3.2 governs precedence and clause 3.3 confirms that these Terms grant no right of access to it.

At the effective date of these Terms the Website itself carries no sign-in and issues no accounts. Clause 6 therefore operates prospectively: it applies if and when Techly Operations makes registered Website functionality available, and not before.

The Website does not include, and Techly Operations does not operate, a public community or forum, a marketplace or partner catalogue, or any facility selling content for a fee. These Terms are drafted on that footing. If Techly Operations later introduces such a facility, it will do so under separate terms rather than by reading a right into this document.

These Terms apply from the moment you access the Website and continue for as long as you use it.

1.5 What these Terms do not govern

These Terms are deliberately confined to the Website. They do not govern, replace, vary or supersede:

• the Pyron Terms and Conditions of Service, or any Master Services Agreement, Subscription Agreement or enterprise agreement;
• any Order Form, Statement of Work, implementation agreement or professional services engagement;
• the Pyron Service Level Agreement or any service-availability, support or remedy commitment made in it;
• the Pyron Data Processing Agreement, the Pyron International Transfer Addendum or the Pyron Subprocessor Schedule;
• the Pyron End User Licence Agreement or any product-specific terms;
• any non-disclosure agreement between you or your organisation and Techly Operations; or
• any right in or obligation concerning Customer Data held in a Pyron tenant.

If you hold a Pyron subscription, the agreement governing that subscription governs it. These Terms do not reach into it. Clause 3 sets out the order of precedence and clause 18 sets out the treatment of Customer Data.

1.6 How to read these Terms

• Australian English and Australian law. These Terms are drafted for Australian law and use Australian English. Statutory references are to Commonwealth legislation unless otherwise stated.
• Headings and examples. Headings are for convenience and do not affect interpretation. The words “include”, “including” and “for example” are not words of limitation.
• Defined terms. Capitalised terms have the meaning given in clause 4. Those definitions are aligned with the Pyron Privacy Statement, the Pyron Terms and Conditions of Service and the Pyron Data Processing Agreement, so that the same word means the same thing across the suite.
• Severance in your favour. Where a provision of these Terms would be unenforceable, void or unfair under a law that applies to you, it is read down to the extent necessary to be valid, and if it cannot be read down it is severed. The remainder continues to operate. See clauses 34 and 43.4.

2. Acceptance and authority

2.1 Acceptance by use

By accessing or using the Website, or by exercising or purporting to exercise any right granted to you under these Terms, you agree to these Terms, to the extent that agreement by conduct is enforceable in your jurisdiction. If a jurisdiction that applies to you requires positive acceptance for a term to bind you, that term binds you only from the point at which you give that acceptance.

2.2 Positive acceptance where required

For some Website functionality Techly Operations requires positive acceptance before access is granted. Techly Operations may implement acceptance through a checkbox, a click-to-accept control, an electronic signature, account registration, developer or API registration, or portal enrolment. Techly Operations records the fact, method and time of acceptance. Electronic acceptance is effective under the Electronic Transactions Act 1999 (Cth) and its State and Territory equivalents.

2.3 Authority to bind an organisation

If you accept these Terms on behalf of an organisation, you warrant that you are authorised to bind that organisation, and “you” includes that organisation. If you do not hold that authority, you must not accept these Terms and must not use the functionality that requires acceptance.

2.4 Capacity and minimum age

The Website is directed to businesses and to individuals acting in a professional capacity. It is not directed to children. You must be at least 18 years of age and have legal capacity to enter a binding contract. Techly Operations does not knowingly collect personal information from a person under 18 through the Website. The same minimum age is stated in the Pyron Privacy Statement.

2.5 If you do not accept these Terms

If you do not accept these Terms, do not access or use the Website. That is the whole of the consequence. Declining these Terms does not affect any right your organisation holds under a Pyron subscription or other written agreement with Techly Operations.

3. The contractual stack and order of precedence

3.1 Five distinct relationships

Techly Operations deliberately keeps five relationships separate, because they carry different risks, different remedies and different pricing. Confusing them is the most common cause of dispute in enterprise software, and these Terms are structured to prevent it.

Relationship	What it covers	Governed by
Website access	Reading, browsing, downloading published material, submitting enquiries, using demonstrations and public documentation	These Website Terms
Pyron Platform access	Use of a production Pyron tenant by Authorised Users	Pyron Terms and Conditions of Service; Subscription Agreement or MSA
Commercial subscription	Licensed capacity, entitlements, fees, term, renewal, service levels	Order Form; Subscription Agreement or MSA; Service Level Agreement
Professional and implementation services	Onboarding, configuration, integration, migration, training, white-glove delivery	Statement of Work; Master Services Agreement
APIs, integrations and Customer Data	Programmatic access, Connections, and the processing of Customer Data	Pyron API and Integration Terms; Data Processing Agreement

3.2 Order of precedence

Where a conflict arises between documents in the Pyron suite, the following order applies, from highest to lowest:

1. a specifically negotiated and executed agreement between Techly Operations and your organisation, including any Master Services Agreement or enterprise agreement;
2. an executed Order Form or Statement of Work;
3. the applicable Service Level Agreement, Data Processing Agreement, International Transfer Addendum or product-specific terms;
4. the Pyron Terms and Conditions of Service;
5. the Pyron End User Licence Agreement and the Pyron API and Integration Terms;
6. these Website Terms;
7. Website policies, notices and published documentation.

The order applies only to the extent of the inconsistency. Everything not in conflict continues to operate. Nothing in this clause allows a lower-ranked document to reduce a right conferred by a higher-ranked one.

3.3 No implied right to the Pyron Platform

These Terms grant no right to access, install, configure or use a production Pyron tenant. Access to the Pyron Platform arises only under a written agreement approved by Techly Operations. Nothing on the Website — including a demonstration, a documentation page, a screenshot, a capability description, an interactive preview or an AI-enabled feature — constitutes a grant of platform rights, an offer capable of acceptance, or a representation that a particular capability is included in any particular subscription.

3.4 These Terms do not vary contracted rights

Nothing in these Terms limits, reduces, suspends or terminates a right your organisation holds under a Pyron subscription or other written agreement with Techly Operations. In particular:

• a suspension of your Website access under clause 41 does not suspend a Pyron subscription;
• the availability provisions in clause 5 do not qualify a service-availability commitment given in a Service Level Agreement;
• the liability provisions in clause 30 apply to Website matters and do not displace the liability regime in a subscription agreement; and
• the data provisions in clauses 16 to 19 confer no right over Customer Data.

3.5 Whether something is Website or Platform

If it is unclear whether a particular resource forms part of the Website or part of the Pyron Platform, Techly Operations will determine the question, acting reasonably and by reference to how the resource actually operates — in particular whether it holds Customer Data, whether it is accessed under a subscription, and whether it is covered by a Service Level Agreement.

A determination has effect prospectively only. Techly Operations will not reclassify a resource so as to remove a right you have already accrued, to defeat a commitment given under a subscription agreement, or to move a resource out of the Website in order to escape an obligation in these Terms. Where a reclassification materially affects you, Techly Operations will notify you and give reasons. This clause is bounded for the reasons at clause 34.

4. Definitions

These definitions are used consistently across the Pyron documentation suite.

Term	Meaning
Techly Holdings	Techly Holdings Pty Ltd (ACN 649 834 275, ABN 42 649 834 275) of 6 Riddell Parade, Elsternwick VIC 3185 — the owner of all intellectual property in Pyron and the applicant for the PYRON mark. Verified against the ASIC company extract. Not a party to these Terms.
Techly Operations	Techly Operations Pty Ltd (ACN 649 834 506, ABN 97 649 834 506) — the operator of the Website, the supplier of Pyron and the contracting entity. Obligations in these Terms are obligations of Techly Operations unless another entity is named.
Techly Group	Techly Holdings and Techly Operations together. A term of convenience only. The two companies are not related bodies corporate under the Corporations Act 2001 (Cth); neither is a parent or subsidiary of the other, and neither is liable for the obligations of the other.
Holdings Licence	The Pyron Exclusive Intellectual Property Licence Deed between Techly Holdings and Techly Operations, effective 8 August 2026. It grants an exclusive, worldwide licence in the Pyron Field of Use, authorises sublicensing of Delivered Software only, and assigns improvements to Techly Holdings on creation. It replaces the undocumented arrangement previously described in Techly material as intellectual property leased from Techly Holdings Pty Ltd.
Account	A registered Website, portal or developer account issued by Techly Operations to a named individual.
Documentation	Product specifications, technical documentation, guides, knowledge articles and release information published on the Website.
Development Tools	Application programming interfaces, software development kits, sample code, code snippets, connectors, update sets and integration tooling published by Techly Operations to permit integration with or configuration of Pyron. Development Tools that are delivered to you are Delivered Software for the purposes of the Holdings Licence.
Non-Production Environment	A demonstration, sandbox, evaluation, development or proof-of-concept instance of Pyron made available through the Website. Not part of the Pyron Platform.
FOSS	Free and open source software supplied under its own licence terms.
Authorised User	An individual authorised by a Customer to access the Pyron Platform under that Customer’s subscription.
Audit Trail	Pyron’s append-only record of who did what, when, and what changed, before and after. Existing records cannot be edited or deleted.
Connection	A registered, credentialled link between Pyron and an external system. Credentials are held in a sealed vault, referenced by name only, and do not appear inside a Flow.
Customer	An organisation that has contracted with Techly Operations for access to Pyron, and in whose tenant Customer Data is held.
Customer IP	Intellectual property owned by a Customer that was developed independently of Pyron and before its implementation, including process logic, forms, rules, templates and methodology. Customer IP remains the Customer’s. See clause 18.4.
Customer Data	All information submitted to, created within, generated by or captured through a Customer’s Pyron tenant by or on behalf of that Customer, including personal information. Customer Data remains the Customer’s. Techly Operations acquires no ownership of it.
Entry	The universal unit of data in Pyron. Every record is an Entry, backed by a customer-designed form and filed at a place in the customer’s Directory.
Feedback	A suggestion, enhancement request, idea, comment, workflow proposal or feature request you voluntarily provide about Pyron, the Website or Techly Operations, as further defined in clause 17.
Flow / Flow Graph	A customer-built automation composed of validated steps that read, transform, route and write Entries and communicate with external systems.
Directory	The customer-designed tree — for example organisation, region, site, team — at which Entries are filed and through which access cascades.
Permission Fabric	Pyron’s policy engine. Every request passes through it. Roles define what a person may do; shares define which branch of the hierarchy they may do it in.
Pyron	The technology platform, software, applications, APIs, Flow engine, workflow and process-management capability, form builder, Directory, Permission Fabric, Audit Trail, analytics and reporting capability, AI functionality, automation functionality, integrations, dashboards, widgets, portals, mobile interfaces and associated services marketed under the Pyron name.
Pyron AI	The artificial intelligence capability described in clause 23 and in Part D of the Pyron Privacy Statement.
Pyron Platform	The controlled production environment through which a Customer and its Authorised Users use Pyron under a subscription. The Pyron Platform is not part of the Website.
Techly Personnel	The directors, officers, employees, contractors and agents of Techly Holdings and of Techly Operations.
Pyron Technology	Defined at clause 11.2. Owned by Techly Holdings.
User Content	Information you submit through Website functionality that permits submission, as further defined in clause 16.
Website	The web properties described at clause 1.2.
Website Content	All material made available on or through the Website, as further defined at clause 11.3.

Part B Access to and use of the Website

5. Website availability, changes and continuity

5.1 The Website is provided as a public resource

The Website is made available free of charge as a public information and evaluation resource. It is not a contracted service, it is not metered, and no fee is paid for it. The commitments Techly Operations gives about availability, performance, support and remedies attach to the Pyron Platform under a Service Level Agreement, not to the Website.

5.2 Changes Techly Operations may make

Techly Operations may, at its discretion:

• modify, add to or remove Website functionality;
• update, correct, republish or withdraw Website Content;
• change Website architecture, navigation, addressing or presentation;
• perform scheduled or emergency maintenance;
• restrict a resource to identified users, registered users, Customers or partners;
• impose reasonable rate limits and traffic controls; and
• discontinue a particular Website resource.

5.3 Limits on that discretion

The discretion in clause 5.2 is bounded. Techly Operations will:

• not exercise it to defeat a service-availability, support or data-export commitment made under a Service Level Agreement or subscription agreement;
• give reasonable advance notice before permanently withdrawing a documentation resource that Customers rely on operationally, and where practicable retain a superseded version on request;
• not remove a resource for the purpose of preventing you from exercising a legal right; and
• use reasonable endeavours to schedule disruptive maintenance outside Australian Eastern business hours.

This clause is a real constraint on Techly Operations, given in recognition of the unfair contract terms regime. It is not a statement of intention.

5.4 No warranty of continuous availability

Techly Operations does not warrant that the Website will be continuously available, uninterrupted, error-free, free of harmful code, or accessible from every location, device or network. Clause 29 preserves every guarantee that cannot lawfully be excluded.

6. Registration, accounts and credentials

6.1 Accurate registration

Where Website functionality requires registration, you must provide accurate, current and complete information, and keep it current. You must not register using another person’s identity, a fictitious identity, or an organisation you are not authorised to represent.

6.2 Your obligations for credentials

You must:

• keep your password, authentication credentials, API keys, tokens, portal PINs and recovery information confidential;
• maintain multi-factor authentication where Techly Operations requires it for the role or resource;
• not share, sell, transfer, publish or permit another person to use your credentials, and not use another person’s credentials;
• not embed a credential in client-side code, a public repository, a shared document, a support ticket or any other location from which it can be read by a person not entitled to it;
• notify Techly Operations at Teams@techly.au immediately on becoming aware of an actual or suspected compromise, loss or unauthorised use of a credential; and
• cooperate reasonably with Techly Operations’ investigation of a suspected compromise.

6.3 Responsibility for account activity

You are responsible for activity conducted through your Account. You are not responsible for activity that occurs after you have notified Techly Operations of a compromise under clause 6.2 and Techly Operations has had a reasonable opportunity to act, nor for activity attributable to a failure of Techly Operations’ own systems or controls.

6.4 Techly Operations’ right to suspend or disable an Account

Techly Operations may suspend or disable a Website Account where there are reasonable grounds relating to security, a suspected or actual credential compromise, misuse of the Website, breach of these Terms, unauthorised access, fraud, abuse of Pyron systems, or a legal or regulatory requirement. Techly Operations will act proportionately, will notify you unless notification would prejudice an investigation or breach a legal obligation, will state a reason where it is lawful to do so, and will restore access once the ground has been resolved. Clause 41 governs termination.

7. Permitted use

You may use the Website for legitimate purposes connected with the Techly Group and Pyron, including:

• evaluating whether Pyron is suitable for your organisation;
• learning about Techly Operations, its products, its governance posture and its commercial terms;
• reviewing published capability, technical and security information;
• engaging Techly Operations commercially, including making an enquiry, requesting a demonstration or requesting a quotation;
• accessing documentation you are authorised to access;
• accessing Customer, partner or developer resources within the scope of your authorisation;
• developing an integration with Pyron in accordance with clause 24 and the Pyron API and Integration Terms;
• obtaining support in connection with a Pyron subscription; and
• any other legitimate business activity consistent with these Terms.

No licence, right or interest beyond that expressly granted in clause 12 is conferred by implication, estoppel or otherwise. A right not granted is reserved.

8. Prohibited use

8.1 General prohibition

You must not use the Website in a way that is unlawful, that infringes another person’s rights, that compromises the security or integrity of Techly Operations’ systems or those of any Customer, or that is inconsistent with the permitted purposes in clause 7.

8.2 The prohibited use schedule

Annexure B sets out the prohibited conduct in full, organised by category: unlawful conduct; unauthorised access and security interference; identity and authority misrepresentation; data extraction and automated abuse; intellectual property misuse; platform and tenant integrity; content and communications; and competitive misuse. Annexure B forms part of these Terms and has the same force as this clause.

8.3 Why the schedule is long

Pyron connects to operational systems, enterprise data sources, access-control and facilities systems, sensors and external AI services. Misuse of an interface to Pyron therefore has a larger blast radius than misuse of an ordinary marketing website: it can reach a Customer’s live operation. The prohibited use schedule is drawn accordingly. It is not boilerplate.

8.4 Criminal law is not displaced

Conduct prohibited by clause 8 and Annexure B may also constitute an offence, including under Part 10.7 of the Criminal Code Act 1995 (Cth) which deals with unauthorised access to, modification of, or impairment of data and electronic communications. Techly Operations may report suspected criminal conduct to law enforcement and may preserve and provide evidence in accordance with clause 33.

9. Automated access, scraping, indexing and AI training

9.1 What is prohibited without written permission

Without Techly Operations’ prior written permission you must not:

• scrape, crawl, spider or systematically download Website Content;
• perform bulk extraction, mirroring, replication or automated duplication of Website Content;
• index restricted, authenticated or non-public material;
• use Website Content to train, fine-tune, adapt, evaluate against, ground, embed or otherwise develop any artificial intelligence or machine learning model, dataset, index or retrieval corpus;
• use an automated agent, headless browser or retrieval tool to obtain material from an authenticated area of the Website; or
• harvest data through any interface other than an API Techly Operations has published for that purpose.

9.2 What is permitted

Ordinary indexing by a public search engine is permitted where it is conducted in accordance with the directives Techly Operations publishes in its robots exclusion file, its sitemap and any equivalent machine-readable preference signal. Those published directives are the authoritative statement of what automated access Techly Operations permits at any time, and they may change. Reading a page as an ordinary human visitor is always permitted.

9.3 The AI-training prohibition is deliberate and separate

The prohibition in clause 9.1 on using Website Content for model development is stated separately from the prohibition on scraping because the two are distinct. Material lawfully obtained — including by permitted search-engine indexing, by a human reading a page, or by downloading a published document — still may not be used to develop a model. Techly Operations’ published capability, architecture, workflow methodology, documentation and technical writing represent substantial commercial investment and describe technology owned by Techly Holdings Pty Ltd and licensed exclusively to Techly Operations Pty Ltd. Their value is not exhausted by their being public.

9.4 Enforcement

Techly Operations may apply technical controls to detect and prevent prohibited automated access, including rate limiting, traffic shaping, challenge mechanisms, user-agent and network-level blocking, and access-log analysis. Techly Operations may block traffic that presents a risk to Website integrity without prior notice, and will restore access once the risk has passed.

10. Security testing and vulnerability disclosure

10.1 Authorisation is required

You must not conduct vulnerability scanning, penetration testing, load or stress testing, fuzzing, automated probing, credential-stuffing testing, or any other form of security or resilience testing against the Website, the Pyron Platform or Techly Operations’ infrastructure without Techly Operations’ prior written authorisation. This applies whether or not you hold a Pyron subscription and whether or not you consider the testing benign.

10.2 Authorised testing

A Customer may test its own Pyron tenant, but only with the prior written permission of Techly Operations’ Technical Director. Permission will state the scope, method, timing, target environment, data handling, evidence retention and a point of contact, each agreed before testing begins. Testing must not extend to shared infrastructure, to another tenant, or to any environment outside the permission. A request should be made under the Customer’s subscription agreement, or sent to Teams@techly.au marked for the attention of the Technical Director. The corresponding clause in the Pyron Terms and Conditions of Service must state the same position. The office of Technical Director is held by a director of Techly Operations, and the holder is recorded in the Techly Information Security Governance Framework.

10.3 Good-faith vulnerability disclosure

Techly Operations welcomes good-faith reports of suspected vulnerabilities. If you believe you have found one, report it to Teams@techly.au with enough detail to reproduce it, and do not disclose it publicly, exploit it, use it to access data belonging to another person, or degrade any service, before Techly Operations has had a reasonable opportunity to remediate. Techly Operations will acknowledge a report, assess it under the Techly Incident Management Policy, and keep the reporter informed of progress.

10.4 Techly Operations’ position on a formal disclosure programme

Techly Operations does not presently operate a published bug bounty or a formal safe-harbour undertaking for security researchers. Nothing in clause 10.3 is a waiver of any right or a representation that Techly Operations will not take action in respect of conduct that exceeds good-faith reporting. Techly Operations will publish a Pyron Vulnerability Disclosure Policy establishing a coordinated disclosure process and a defined researcher safe harbour, and this clause will be replaced by a reference to it when that policy issues. Until then clause 10.3 states the position.

10.5 Mandatory law preserved

Nothing in clause 10 restricts an act that a law applying to you expressly permits and that cannot be excluded by agreement.

Part C Intellectual property

11. Ownership of Pyron Technology and Website Content

11.1 Ownership sits with Techly Holdings

All intellectual property rights in Pyron, in Pyron Technology and in the Website are owned by Techly Holdings or its licensors. Techly Operations holds the Holdings Licence — authority to market, promote, develop, deploy, operate, support and commercialise that intellectual property. It may not transfer or sublicense it. Nothing on the Website, and nothing done by Techly Operations in operating or commercialising Pyron, transfers, assigns or grants any ownership interest to Techly Operations or to you.

11.2 Pyron Technology

“Pyron Technology” means all intellectual property, technology and know-how comprised in or developed for Pyron, including:

• the Pyron platform architecture, source code, object code, database schemas, data structures and storage design;
• the Flow engine, Flow Graph model, step types, validation logic, typed step contracts, retry and error-path behaviour, and automation framework;
• the Entry model, form builder, form definition language, field types, validation rules and branching logic;
• the Directory architecture and the cascade behaviour by which access and roll-up flow through it;
• the Permission Fabric, its policy evaluation model, roles, shares and default-deny behaviour;
• the append-only Audit Trail design and its integrity properties;
• lifecycle definitions, stage models and transition rules;
• the reporting engine, report templates, widget library, Canvas widget and dashboard framework;
• analytics structures, aggregation logic, benchmarking methodology and reporting methodologies;
• AI orchestration, retrieval scoping, prompt engineering, grounding logic, guardrail configuration and agent structures developed by Techly Operations;
• Connection architecture, credential vaulting design, integration frameworks, webhook handling and published API design;
• the shell-and-engine model, tenancy and isolation architecture, and security architecture;
• user interface and user experience design, interaction patterns, visual design and design system;
• documentation, implementation methodology, delivery methodology and training material; and
• all modifications, improvements, derivatives, extensions and configurations of any of the above developed as part of the Pyron platform.

11.3 Website Content

“Website Content” means all material made available on or through the Website, including text, graphics, photography, illustrations, interfaces, demonstration dashboards, diagrams, workflow examples, architecture drawings, video, audio, documentation, product descriptions, designs, sample code, templates, methodologies, technical specifications, downloadable material, API documentation, AI-generated demonstration output and process examples.

Website Content is owned by Techly Holdings or its licensors, or is used by Techly Operations under licence. Website Content that is generated by an AI feature on the Website is Website Content for all purposes of these Terms.

11.4 Publication is not dedication

Making Website Content publicly accessible does not place it in the public domain, waive any right in it, or license its reuse. Access is not a licence. Clause 12 states the only licence granted.

11.5 Improvements and derivatives

Every modification, improvement, enhancement, extension, derivative work and update to Pyron or to Pyron Technology — whoever develops it, and whether developed by Techly Operations, by a contractor, in the course of a customer implementation, or in response to Feedback — is assigned to Techly Holdings with effect from the moment of creation under clause 24.2 of the Holdings Licence, and is then licensed back to Techly Operations on the terms of that Deed without further act. Where the right is future copyright, the assignment takes effect on the copyright coming into existence. Techly Operations holds no ownership interest in the result.

This does not extend to Customer Data, to configuration a Customer creates within its own tenant — including forms, Directories, Flows, widgets, pages and report templates — or to third-party material. Clause 18 governs those.

This is the provision that closes the ambiguity the corporate structure is designed to avoid. Development and commercialisation activity by Techly Operations produces property of Techly Holdings. It does not, over time, accrete into an ownership interest in the operating company.

11.6 Standing to enforce

Where enforcement action is required in respect of Pyron Technology, Website Content or the marks — including against conduct prohibited by clauses 8, 9, 12.2 and 13.3 — Techly Operations is an exclusive licensee of the copyright in the Pyron works within the meaning of section 10(1) of the Copyright Act 1968 (Cth), and holds the rights of action conferred by section 119 of that Act. The Holdings Licence grants an exclusive licence, worldwide, in the Pyron Field of Use, to the exclusion of all other persons including Techly Holdings.

Section 120 of the Copyright Act requires the copyright owner to be joined as a plaintiff or added as a defendant in an action by an exclusive licensee. That requirement cannot be contracted out of. Techly Holdings has given an irrevocable covenant to be joined, to permit proceedings in its name, and to execute the documents required, supported by an irrevocable power of attorney. Enforcement therefore does not depend on obtaining Techly Holdings’ cooperation at the time.

Two further routes are available and do not depend on copyright standing at all. A person who accepted these Terms and then breached clause 8 or clause 9 is in breach of contract with Techly Operations, which may sue on that in its own right. Separately, the tort of passing off and the misleading conduct provisions of the Australian Consumer Law remain available.

12. The limited licence granted to you

12.1 What you may do

Subject to your compliance with these Terms, Techly Operations grants you — for itself and, as authorised under the Holdings Licence, on Techly Holdings’ behalf — a limited, revocable, non-exclusive, non-transferable, non-sublicensable licence to access, view, and — where Techly Operations has made the material available for that purpose — download, print and internally distribute Website Content, in each case solely for your own internal business evaluation, procurement, implementation, training or support purposes in connection with Pyron.

12.2 What you may not do

Except as clause 12.1 permits, or as a law that cannot be excluded permits, you must not:

• reproduce, republish, redistribute, sell, licence, lease, lend or commercially exploit Website Content;
• modify, adapt, translate or create derivative works from Website Content;
• remove, obscure or alter a copyright notice, trade mark, watermark, attribution or classification marking;
• use Website Content in a product, service, publication, training programme or dataset offered to a third party;
• use Website Content to develop, market or operate a product or service that competes with Pyron, to the extent that restriction is enforceable under the law applying to you; or
• reverse engineer, decompile or disassemble any software component made available through the Website, except to the extent that act is expressly permitted by a law that cannot be excluded, including sections 47B to 47F of the Copyright Act 1968 (Cth).

Techly Operations asks, as a courtesy and not as a condition, that you tell it at Teams@techly.au before relying on one of those permitted acts, so that it can offer information or an interface that may achieve your purpose more easily. That request is not a precondition and nothing turns on your declining it. Section 47H of the Copyright Act 1968 (Cth) makes an agreement void to the extent it excludes or limits the operation of sections 47B(3), 47C, 47D, 47E or 47F, and a term requiring notice before exercising one of those rights would very likely be void under it. Techly Operations does not assert such a term.

How the two supply models are licensed Techly Operations may not assign or transfer the Pyron intellectual property, and may sublicense it only as the Holdings Licence expressly permits. The Holdings Licence resolves this by treating the hosted platform and delivered software differently, because they raise different questions. The hosted Pyron platform executes only on infrastructure Techly Operations controls. No copy is delivered to the Customer and no act reserved to the copyright owner is performed by the Customer. The supply is therefore a right of access to a service, not a licence of intellectual property, and the sublicensing restriction is never engaged. Anything actually delivered to a Customer — a mobile application, a downloadable client, an SDK, a connector or an exported template — is reproduced on equipment the Customer controls, which is an act reserved to the copyright owner. That is a licence, and clause 10 of the Holdings Licence gives Techly Operations express authority to grant it: to Customers and their authorised users only, non-exclusive, non-transferable, revocable, limited to object code and to the term of the Customer Agreement, and conferring no power to sublicense further. The licence granted to you at clause 12.1 rests on that same authority.

12.3 Revocation

The licence in clause 12.1 ends automatically if you breach these Terms in a material respect, and Techly Operations may otherwise revoke it on reasonable notice. On revocation you must stop using the Website Content and, if Techly Operations reasonably requests, destroy or return copies in your possession, other than copies you are required by law to retain and routine backup copies not readily accessible in the ordinary course.

13. Trade marks, brand and attribution

13.1 The marks

TECHLY, PYRON, the Techly and Pyron logos and wordmarks, product names, slogans, interface branding, and the trade dress of the Website and of Pyron are proprietary marks of Techly Holdings. Techly Holdings is the applicant for and owner of the PYRON mark. Techly Operations uses the marks as an authorised user under the Holdings Licence.

Under section 7(3) of the Trade Marks Act 1995 (Cth), use of a mark by an authorised user under the control of the owner is taken to be use by the owner. That control must be actual — financial control, or quality control over the goods and services supplied under the mark — and not merely recited. The Holdings Licence establishes both: quality control through brand and product-quality standards, pre-approval of new or materially altered brand use, inspection and audit rights and a correction-notice power; and financial control through royalty and reporting obligations, an audit right over Pyron revenue, approval of material commercial commitments, and annual budget and business plan review. Neither control rests on the two companies sharing directors. Approvals and inspections are recorded in a Brand Governance Record, because control that leaves no evidence cannot be proved in a removal action under section 92.

The current position on the marks is as follows, and must be stated accurately rather than optimistically. Australian trade mark application 2674347 for PYRON was filed on 11 July 2026 in the name of Techly Holdings Pty Ltd and accepted on 27 July 2026. It is accepted but not yet registered, it remains open to opposition, and its specification covers platform and software-as-a-service in class 42 only. TECHLY and the device marks are not filed. Outside Australia no mark is protected, and the Convention priority period for PYRON expires on 11 January 2027.

Until a mark is registered, Techly Operations must not assert registered rights it does not hold and must not use the registered trade mark symbol in relation to it. The unregistered marks are protected by the tort of passing off and by the misleading conduct provisions of the Australian Consumer Law, and this clause operates on that footing.

13.2 Permitted use of the marks

You may use the marks in plain text, without stylisation, solely to refer accurately and factually to Techly Operations or Pyron — for example in a procurement document, a system inventory, an integration description or a news report. Use must be accurate, must not be misleading, and must acknowledge Techly Operations’ ownership where the context reasonably calls for it.

13.3 What is not permitted

You must not, without Techly Operations’ prior written approval:

• use a Techly Operations or Pyron mark in a logo, product name, business name, domain name, social media handle, application name or metadata;
• use a mark, or a mark confusingly similar to one, in a way that suggests endorsement, partnership, certification, accreditation, agency, sponsorship or affiliation that does not exist;
• use a mark in advertising, a comparative claim, a testimonial or a case study; or
• register or seek to register a mark, or a confusingly similar mark, anywhere in the world.

Nothing in this clause restricts use permitted by the Trade Marks Act 1995 (Cth) or an equivalent law that cannot be excluded, including comparative advertising that is otherwise lawful, or use of a mark to indicate the intended purpose of goods or services.

14. Linking and framing

14.1 Linking to the Website

You may link to a publicly accessible page of the Website using the page’s ordinary title or address, provided the link:

• does not suggest endorsement, sponsorship, partnership or approval by Techly Operations that does not exist;
• does not present Techly Operations, Pyron or Website Content in a false, misleading or disparaging way;
• is not placed in or alongside unlawful, deceptive, infringing, defamatory or offensive material; and
• does not use a deceptive redirect, cloaked destination or interstitial that misrepresents where the link leads.

Techly Operations may withdraw permission to link on written notice where a link breaches this clause.

14.2 Framing and embedding

You must not frame, in-line link, embed, mirror or otherwise present the Website or Website Content within another website or application in a way that obscures its source, alters its presentation, removes Techly Operations branding, or presents it as part of another offering, without Techly Operations’ prior written approval.

15. Intellectual property complaints

15.1 Techly Operations’ position on the statutory safe harbour

The safe harbour scheme in Part V Division 2AA of the Copyright Act 1968 (Cth) applies to carriage service providers and to a limited class of prescribed institutions. It does not extend generally to commercial online service providers. Techly Operations therefore does not represent that it holds the benefit of that scheme, and these Terms do not adopt the United States notice-and-takedown procedure under the Digital Millennium Copyright Act, which has no application to Techly Operations’ Australian operations.

The procedure in this clause is a voluntary contractual notice-and-action process. Techly Operations operates it because acting promptly on a substantiated complaint is the responsible course and because it manages exposure to authorisation liability under sections 36 and 101 of the Copyright Act 1968 (Cth). Operating this procedure is not an admission that Techly Operations is an intermediary, a host, or liable for any material.

15.2 How to make a complaint

If you believe material on the Website infringes your copyright, trade mark or other intellectual property right, or misuses your confidential information, send a notice to Teams@techly.au containing the information listed at Annexure D. A notice that omits material required by Annexure D may be returned for completion.

15.3 What Techly Operations will do

• Techly Operations will acknowledge a complying notice within five business days.
• Techly Operations will assess the notice and may remove or disable access to the material while it does so. Removal pending assessment is a precaution, not a determination.
• Where the material was supplied by an identifiable person, Techly Operations will notify that person and give them a reasonable opportunity to respond under clause 15.4.
• Techly Operations will notify the complainant of the outcome.
• Techly Operations will make a substantive determination within 20 business days of receiving a complying notice, or will tell the complainant why it needs longer. That period aligns with the response timeframes in the Techly Incident Management Policy.

15.4 Counter-notice

If your material has been removed and you consider the complaint to be mistaken or misdirected, you may send a counter-notice to Teams@techly.au identifying the material, stating the basis on which you assert you are entitled to make it available, and providing contact details. Techly Operations will consider a counter-notice, may restore the material, and may decline to act further where the dispute is properly one between you and the complainant. Techly Operations does not adjudicate ownership disputes and may require the parties to resolve the matter between themselves or through a court.

15.5 Misuse of the procedure

A notice given under this clause must be given in good faith. Techly Operations may decline to act on, and may take account of, notices that are repetitive, vexatious, made for an improper purpose, or knowingly false. Making a false or misleading representation may contravene the Australian Consumer Law or give rise to liability under section 202 of the Copyright Act 1968 (Cth), which concerns unjustified threats of infringement proceedings.

15.6 Complaints about material in a Pyron tenant

This clause applies to material on the Website. Material held inside a Customer’s Pyron tenant is Customer Data. Techly Operations does not remove, alter or disclose Customer Data on the request of a third party except in accordance with the applicable Data Processing Agreement and subscription agreement, on the Customer’s instruction, or where compelled by law. A complainant concerned with material in a tenant should ordinarily direct the complaint to the Customer that controls it, and Techly Operations will assist in identifying the appropriate route where it is lawful to do so.

Part D Contributions, information and data

The central distinction in this Part Techly Operations treats four categories of information under four different regimes. They are not interchangeable, and a right granted over one is not a right granted over another. User Content is what you submit through the Website, and Techly Operations receives only the licence it needs to act on it. Feedback is what you volunteer about the product, and Techly Operations receives a broad licence to use it. Customer Data belongs to the Customer, and these Website Terms confer no right over it at all. Platform Telemetry and Derived Data concern the operation of Pyron itself and are Techly Operations’. The most important of these is the third. A visitor accepting terms on a web page cannot, and must not be able to, licence a Customer’s operational data to anyone.

16. User Content

16.1 What User Content is

“User Content” means information you submit through Website functionality that permits submission, including:

• enquiries, contact requests, demonstration requests and quotation requests;
• support submissions and correspondence made through a web form;
• registration and profile information;
• material you submit through a partner or developer resource; and
• files, samples and attachments you upload through a Website form.

User Content is not Customer Data. Information you place into a Pyron tenant is Customer Data and is governed by clause 18, not by this clause.

16.2 What you warrant

By submitting User Content you warrant that:

• you own it or hold the rights necessary to submit it and to grant the licence in clause 16.3;
• it is lawful, and its submission does not breach a law or infringe a third party’s rights;
• it does not contain confidential information you are not entitled to disclose, including confidential information of your employer, your client or any other person;
• it does not contain personal information about another individual unless you are entitled to provide it and, where required, that individual has been told it will be provided to Techly Operations;
• it does not contain sensitive information, health information, government identifiers, payment card data or credentials — the Website is not the appropriate channel for any of these; and
• it does not contain malicious code.

16.3 The licence you grant — and its limits

You grant Techly Operations a non-exclusive, royalty-free, worldwide licence to store, reproduce, transmit, display and process User Content solely to:

1. respond to and act on your submission;
2. provide you or your organisation with the information, support or service you requested;
3. operate, secure and administer the Website; and
4. comply with a legal obligation.

Techly Operations does not presently operate any Website facility that publishes User Content to other users. If it introduces one, the licence needed to publish your contribution through it will be sought at the point of submission and will apply only to material you have chosen to make public. No such licence is granted by these Terms.

That is the whole of the licence. Techly Operations does not take a perpetual, irrevocable or sublicensable licence over User Content. Techly Operations does not acquire ownership of User Content. Techly Operations does not use User Content to train, fine-tune or adapt any artificial intelligence or machine learning model.

16.4 Techly Operations may decline or remove User Content

Techly Operations may decline to publish, may edit for length or format where a facility calls for it, and may remove User Content that breaches these Terms, that is unlawful, or that presents a security risk. Where Techly Operations removes material you submitted, it will tell you and state the reason, unless doing so would prejudice an investigation or breach a legal obligation.

16.5 Enquiry and contact facilities

The Website’s enquiry, contact and support-request forms are not a support channel for a Pyron subscription. If you hold a subscription with support entitlements, raise support matters through the channel stated in your subscription agreement. A matter raised through a Website form does not start any response or resolution clock under a Service Level Agreement, and Techly Operations may redirect it.

You must not use the Website or any contact facility for recruiting, advertising, promotion, market research, chain messaging, competitions, or unsolicited commercial approaches to Techly Operations personnel or to other users, without Techly Operations’ prior written consent.

16.6 Retention

Techly Operations retains Website enquiry and form submissions for 24 months from the date of last contact, after which they are deleted or de-identified, unless a longer period is required by law or the submission has become part of a customer record governed by a subscription agreement. Retention is administered under the Techly Records Management Policy and recorded in the Pyron Privacy Statement.

17. Feedback

17.1 What Feedback is

“Feedback” means a suggestion, enhancement request, idea, recommendation, comment, workflow proposal, usability observation or feature request that you voluntarily provide to Techly Operations about Pyron, the Website, Techly Operations’ documentation, or Techly Operations’ services.

17.2 The licence over Feedback

You grant each member of the Techly Group a perpetual, irrevocable, worldwide, royalty-free, transferable and sublicensable licence to use, reproduce, modify, incorporate, distribute and commercially exploit Feedback for any purpose, including developing, improving and marketing Pyron and any other product of the Techly Group, without restriction and without obligation to you. The licence is granted to both companies because Techly Operations receives the Feedback and Techly Holdings owns the improvement that results from it.

Neither company is obliged to use Feedback, to keep it confidential, to attribute it, to compensate you for it, or to account to you for any benefit derived from it. Any improvement to Pyron arising from Feedback is Pyron Technology and vests in Techly Holdings on creation under clause 11.5.

17.3 What Feedback expressly does not include

This is the boundary of the clause, and it is deliberate. Feedback does not include, and the licence in clause 17.2 does not extend to:

• Customer Data, or any information extracted, derived or reproduced from Customer Data;
• your confidential information, or confidential information of your employer, your client or any third party;
• your intellectual property, or the intellectual property of any third party, other than the specific suggestion you have chosen to give;
• your business logic, process design, configuration or methodology that you developed independently of Pyron and own;
• personal information about an identifiable individual; or
• anything you provide under a non-disclosure agreement, a Statement of Work, a subscription agreement or another written agreement with Techly Operations — that material is governed by that agreement.

If you do not wish a suggestion to be treated as Feedback, do not submit it through the Website. Raise it under your subscription agreement, under a non-disclosure agreement, or through your Techly Operations account contact, and mark it accordingly.

18. Customer Data — ownership and the boundary of these Terms

18.1 Ownership

Customer Data remains the Customer’s. Techly Operations acquires no ownership interest in Customer Data at any time, under these Terms or otherwise. This position is stated identically in the Pyron Privacy Statement, the Pyron Terms and Conditions of Service and the Pyron Data Processing Agreement, and it does not vary between them.

18.2 These Terms confer no right over Customer Data

These Website Terms grant Techly Operations no right to receive, access, use, process, transform, analyse, disclose or transfer Customer Data. Techly Operations’ authority to process Customer Data arises exclusively from, and is limited by, the Customer’s subscription agreement, the Pyron Data Processing Agreement, the Customer’s configured instructions and applicable law. A person’s acceptance of these Website Terms is not, and cannot operate as, a Customer instruction.

18.3 The authority that does exist, and where it comes from

For completeness, and so that the position is not misread as Techly Operations having no authority at all: under the Customer’s subscription agreement and Data Processing Agreement, Techly Operations is authorised to receive, ingest, host, copy, transform, normalise, structure, classify, index, analyse, correlate, process, query, transmit, display, report upon, export, integrate, cache and archive Customer Data to the extent required to provide Pyron functionality or to fulfil an authorised instruction. That authority:

• is a processing authority, not a proprietary right;
• is bounded by the Customer’s configuration, its Permission Fabric settings and its documented instructions;
• is subject to the Pyron Privacy Statement, applicable privacy law and any sector-specific requirement applying to the Customer; and
• ends when the subscription ends, subject to the contracted export window and post-termination retention period.

Transformation of Customer Data by Pyron — including normalisation, classification, enrichment, correlation and structuring — does not confer ownership of the transformed output on Techly Operations. The output of processing Customer Data is Customer Data.

18.4 Customer business logic

Where a Customer developed and owns process logic, forms, rules, templates or methodology independently of Pyron and before its implementation, that material remains the Customer’s.

Configuration a Customer creates within its own tenant — including forms, Directories, Flows, widgets, pages and report templates — also remains the Customer’s as against both Techly Holdings and Techly Operations, subject to the applicable subscription agreement. The improvement-assignment provisions of the Holdings Licence expressly do not reach it. Ownership and licensing of anything built during a Pyron implementation engagement is determined by the applicable Statement of Work, and is not determined, presumed or affected by these Terms.

19. Platform Telemetry, De-identified, Aggregated and Derived Data

19.1 The four categories

Category	What it is	Position
Identifiable Customer Data	Information in a Customer tenant from which a Customer, an individual or an operation is reasonably identifiable	The Customer’s. Used only within contractual, lawful and authorised purposes. Not addressed by these Terms.
De-identified Data	Information from which identifiers have been removed or altered so that no individual and no Customer is reasonably identifiable, with safeguards against re-identification applied	Techly Operations may generate and use it for the purposes at clause 19.2, subject to law and to the Customer’s contract.
Aggregated Data	Statistical information produced by combining information at a level at which no individual and no Customer is reasonably identifiable	As for De-identified Data.
Platform Telemetry and Derived Data	Operational and diagnostic information generated by Pyron’s own operation — response times, processing events, error rates, feature usage, flow execution outcomes, infrastructure metrics, capacity measurements and security events — and Techly Operations’ modelling of the platform’s own behaviour	Owned by Techly Holdings and licensed to Techly Operations under the Holdings Licence for operating, supporting, securing and improving Pyron. Techly Operations is controller of this category for privacy purposes.

19.2 Permitted purposes for De-identified and Aggregated Data

Techly Operations may use De-identified Data and Aggregated Data for platform performance measurement, reliability engineering, capacity planning, security, product improvement, benchmarking, analytics, research and commercial intelligence.

19.3 The controls that apply

Those uses are subject to the following, which are conditions and not aspirations:

• de-identification must be effective, tested and documented, and safeguards against re-identification must be applied and maintained;
• Techly Operations must not attempt to re-identify De-identified Data, and must not publish or disclose aggregated output at a granularity from which a Customer or an individual could reasonably be identified;
• output must not be presented in a way that reveals a particular Customer’s operational performance, volumes, incident profile or commercial position to another party;
• the use must be permitted by the Customer’s subscription agreement and Data Processing Agreement, which prevail over this clause; and
• the use must comply with applicable privacy law, including the Privacy Act 1988 (Cth) and, where applicable, the General Data Protection Regulation, the UK General Data Protection Regulation and the Digital Personal Data Protection Act 2023 (India).

19.4 What Techly Operations does not claim

Neither company claims, and these Terms do not confer, ownership of Customer Data by reason of it having been processed, structured, analysed, de-identified or aggregated. The categories in clause 19.1 are exhaustive of the Techly Group’s data claims arising from platform operation. There is no residual category.

Where a category is owned by Techly Holdings, that ownership is subject to the condition that the data was created in accordance with the Pyron Privacy Statement and the applicable subscription agreement. Techly Holdings does not access Customer Data in the ordinary course; where access is necessary to diagnose a defect it must be requested through Techly Operations, approved, limited in scope and duration, and recorded in the Audit Trail.

20. Confidentiality

20.1 What is confidential

Where you obtain access to non-public Techly Operations information through the Website — including through a portal, a gated resource, a beta programme, a partner facility or a demonstration — you must treat it as confidential. That information includes:

• Pyron architecture, engine design and non-public technical specifications;
• non-public documentation, implementation methodology and delivery methodology;
• beta, preview and unreleased functionality, and product roadmap information;
• pricing, discounting, commercial terms and quotations;
• security architecture, control detail, assessment results and vulnerability information;
• integration credentials, API keys, tokens and connection detail; and
• proprietary demonstration environments and their contents.

20.2 Your obligations

You must use confidential information only for the purpose for which Techly Operations made it available, must not disclose it without Techly Operations’ written consent, and must protect it with at least the care you apply to your own confidential information of similar sensitivity, and in no case less than reasonable care. You may disclose it to your personnel and professional advisers who need it for that purpose and who are bound by equivalent obligations, and you remain responsible for their compliance.

20.3 Exclusions

These obligations do not apply to information that:

1. is or becomes public other than through your act or omission;
2. you lawfully held before Techly Operations disclosed it, without an obligation of confidence;
3. you lawfully obtain from a third party entitled to disclose it; or
4. you independently develop without reference to Techly Operations’ confidential information.

20.4 Compelled disclosure

If you are required by law, by a court, or by a regulator to disclose confidential information, you may do so. Where it is lawful and practicable to do so, you must notify Techly Operations before disclosing, limit the disclosure to what is required, and cooperate reasonably with any protective step Techly Operations seeks.

20.5 Remedies

Unauthorised disclosure or use of confidential information may cause harm that damages alone cannot adequately remedy. Techly Operations may therefore seek injunctive or other equitable relief in addition to any other remedy available to it. This clause is mutual: the same right is available to you in respect of your own confidential information disclosed to Techly Operations.

20.6 Relationship with a non-disclosure agreement

If a non-disclosure agreement is in force between Techly Operations and you or your organisation, that agreement governs, and this clause supplements it only where it is silent. This clause does not reduce an obligation given under a non-disclosure agreement.

21. Privacy and personal information

21.1 The Privacy Statement governs

Techly Operations handles personal information collected through the Website in accordance with the Pyron Privacy Statement, which is published on the Website and forms part of the framework these Terms sit within. These Terms do not restate the privacy regime and must not be read as varying it. Where these Terms and the Pyron Privacy Statement differ on the handling of personal information, the Privacy Statement governs.

21.2 Enterprise data protection instruments

Where Techly Operations processes personal information on behalf of a Customer, the Pyron Data Processing Agreement governs, together with the Pyron International Transfer Addendum and the Pyron Subprocessor Schedule where applicable. Those instruments prevail over both these Terms and the Privacy Statement in respect of processing carried out on a Customer’s instruction.

21.3 Cookies and website technologies

At the effective date of these Terms the Website uses only strictly necessary first-party cookies and self-hosted first-party analytics operated by Techly Operations within its own AWS environment. It sets no advertising cookie and carries no third-party analytics or advertising tag. No data collected through the Website is shared with an analytics or advertising provider.

Techly Operations intends to introduce third-party analytics in future. It will implement a consent mechanism, and publish the Pyron Cookie Policy describing categories, purposes, controls and a means of withdrawal, before any non-essential or third-party technology is set, and not afterwards. Consent will be sought where a law applying to you requires it.

21.4 Statutory privacy exposure

Techly Operations notes, and has drafted this suite in recognition of, the statutory tort for serious invasions of privacy inserted as Schedule 2 to the Privacy Act 1988 (Cth) by the Privacy and Other Legislation Amendment Act 2024 (Cth), which commenced on 10 June 2025. That tort extends beyond the Australian Privacy Principles and is actionable without proof of damage. It applies to intrusion upon seclusion and to misuse of information. Website functionality that collects, tracks or profiles individuals is assessed against it under the Privacy Impact Assessment Procedure before release.

Part E Platform capability reached through the Website

This Part addresses the parts of Pyron that a person may encounter through a web page without holding a production subscription — demonstrations, AI-enabled features, published APIs and documentation — and states the boundary between what the Website shows and what a subscription delivers.

22. Demonstration, sandbox, trial and pilot environments

22.1 What these environments are

Techly Operations may make available demonstration environments, sandboxes, development environments, evaluation instances, proof-of-concept instances and controlled pilots. These are provided for evaluation, learning, integration development or proof of concept. They are not production services.

At the effective date of these Terms Techly Operations offers no self-service sandbox and no environment reachable from the Website. Demonstrations are arranged and conducted by Techly Operations personnel, and any evaluation environment is provisioned individually. This clause therefore operates prospectively, and applies to an environment only from the point at which Techly Operations makes it available to you.

22.2 Production data must not be used

You must not enter, upload, connect, import or otherwise introduce into a demonstration, sandbox, trial or evaluation environment:

• live production data of any organisation;
• personal information about an identifiable individual;
• sensitive information, health information or government identifiers;
• confidential information of your organisation or of a third party;
• payment card data, credentials, keys or tokens; or
• any information subject to a legal, regulatory or contractual handling restriction.

Use synthetic, de-identified or sample data. This prohibition applies unless Techly Operations has expressly designated the specific environment in writing as approved for the specific category of data, and has recorded that designation. A verbal assurance is not a designation.

22.3 What is not promised

In a demonstration, sandbox, trial or pilot environment:

• functionality, performance, capacity and configuration may differ from production;
• availability is not guaranteed and no Service Level Agreement applies;
• data may be reset, purged or removed at any time without notice, and no backup, retention or recovery commitment applies;
• features may be added, changed or withdrawn without notice;
• support commitments do not apply; and
• security controls may differ from production, and the environment must not be relied on to assess Techly Operations’ production security posture.

You must not rely on a demonstration, sandbox or trial environment for any operational, safety-related, compliance or business-critical purpose.

22.4 What you may not do with a Non-Production Environment

You may use a Non-Production Environment solely for your own internal evaluation, learning or integration development. You must not:

• use it on a production basis, or to run any live business process;
• use it to provide services to another person, including implementation, configuration, customisation, managed service or consulting services;
• transfer, sublicense, distribute or give a third party access to any application, integration, configuration or other material you develop in it, except back to Techly Operations;
• share your credentials, or permit access by a person who has not accepted these Terms; or
• treat its configuration, contents or performance as an indication of what a production tenant will provide.

The configuration and contents of a Non-Production Environment, other than data you introduce yourself, are confidential information under clause 20.

Where you introduce any data into a Non-Production Environment, you are responsible for making any disclosure and obtaining any consent required before that data is transferred to Techly Operations. Clause 22.2 restricts what may be introduced at all.

Techly Operations may collect and use quantitative information about the operation of Non-Production Environments — feature usage, performance, error rates and volumes — for analysis, benchmarking, product improvement and capacity planning. That information is used in aggregate form and does not identify you or your organisation. It is Platform Telemetry for the purposes of clause 19.

22.5 Controlled pilots

Techly Operations does not offer open self-service trials of the Pyron Platform. Where an evaluation proceeds beyond a demonstration it does so as a controlled pilot under a written pilot agreement or Statement of Work, which states scope, duration, data handling, support arrangements, security posture and the basis on which the pilot may convert to a subscription. Where a pilot agreement is in force, it governs the pilot and this clause 22 yields to it.

23. Pyron AI and automated processing

23.1 What this clause covers

This clause covers AI-enabled features you may encounter through the Website, including AI-assisted demonstrations, assistants and interactive previews. It also states, for transparency, the principles that govern Pyron AI in a production tenant. The full disclosure is in Part D of the Pyron Privacy Statement and in the Pyron AI and Automated Processing Statement, which prevail over this clause.

23.2 The AI supply chain

Pyron AI is delivered through Amazon Bedrock, the managed foundation-model service operated by Amazon Web Services, using Anthropic Claude models. Techly Operations does not host, train or own a foundation model.

Layer	Party and role
Application layer	Techly Operations Pty Ltd — builds prompts, enforces permissions, applies retrieval scope, writes the Audit Trail, applies budgets and returns output. Processor for Customer Data.
Model service layer	Amazon Web Services — Amazon Bedrock. Techly Operations’ subprocessor. Executes inference on Techly Operations’ request.
Model developer	Anthropic — develops the Claude models made available through Bedrock. Anthropic does not receive Pyron inputs or outputs through this arrangement.

Amazon Bedrock states that inputs and outputs are never shared with model providers and are never used to train base models; that where a foundation model is customised a private copy is created for the customer’s exclusive use, keeping their data separate; and that data is encrypted in transit and at rest, with AWS Key Management Service for key control and AWS PrivateLink available for private connectivity. Bedrock provides fine-grained access control through IAM policies and audit trails through AWS CloudTrail, and states adherence to GDPR, HIPAA, SOC and FedRAMP High. Source: aws.amazon.com/bedrock/security-privacy-responsible-ai. Techly Operations reviews this position annually and on any material change to its Bedrock configuration, in accordance with the Techly Change Management Policy.

23.3 Model training — Techly Operations’ binding position

Techly Operations does not use Customer Data to train, fine-tune, adapt or otherwise modify any artificial intelligence or machine learning model, whether its own, Amazon’s, Anthropic’s or any third party’s. Customer Data submitted to Pyron AI is used for a single inference request and is not retained by the model or by the model service for training purposes. Techly Operations will not adopt a contrary practice without a separate, express, written and revocable authorisation from the customer, obtained in advance and recorded in the customer’s contract — not by amendment of these Terms or of the Privacy Statement.

Techly Operations also does not use User Content submitted through the Website to train, fine-tune or adapt any model. Inference and training are not equivalent activities, and Techly Operations does not rely on a person’s agreement to “AI processing” as agreement to model training. They are separate questions and are answered separately.

23.4 AI output is decision support

Output produced by Pyron AI — an answer, a summary, a classification, an extracted value, a draft artefact, a risk indicator, a routing proposal or a priority — is decision-support information. It is probabilistic, may be incomplete or incorrect, and must be verified by a competent person before it is relied on for an operational, safety-related, clinical, financial, regulatory, employment or legal decision.

23.5 Assisting a decision is not making one

Techly Operations distinguishes AI that assists a human decision from AI that makes an autonomous determination. Pyron AI drafts, answers, classifies and recommends. Where an outcome matters, a person reviews and decides. Pyron AI is not designed or authorised to make an independent legal determination about a person.

Where a Customer expressly configures a Flow to take an action without a person confirming it, that automated action is the Customer’s configuration and the Customer’s decision. The Customer is responsible for determining whether such a configuration is lawful and appropriate in its context, for the operational consequences of the output, and for any notice, human-review or explanation obligation arising under a law applying to it.

23.6 AI operates inside the Permission Fabric

Pyron AI executes with the exact permission scope of the person on whose behalf it acts. There is no separate set of AI permissions, no elevated service account and no back door. If a site, department or record is outside a user’s access, it is outside the assistant’s reach for that request. Every AI action is written to the append-only Audit Trail — who triggered it, what it did, when, and which information it touched.

23.7 AI-enabled features on the Website

An AI-enabled feature exposed through the Website operates on published or synthetic material, not on Customer Data. Output from such a feature is Website Content, is illustrative, and does not constitute advice, a representation about Pyron’s capability, a quotation, or a commitment. Do not submit personal information, confidential information or production data to an AI feature on the Website.

23.8 Regulatory transparency obligations

Where a law applying to a deployment requires disclosure that a person is interacting with an artificial intelligence system, or requires transparency about automated decision-making, Techly Operations implements that disclosure in-product. This includes:

• Article 50 of Regulation (EU) 2024/1689, the EU Artificial Intelligence Act, whose transparency obligations apply from 2 August 2026, for deployments within scope;
• APP 1.7 to 1.9 of the Privacy Act 1988 (Cth), inserted by the Privacy and Other Legislation Amendment Act 2024 (Cth), which require privacy-policy transparency about computer programs used in decisions that could reasonably be expected to significantly affect an individual’s rights or interests, and which commence on 10 December 2026; and
• any equivalent obligation arising in another jurisdiction of supply.

The in-product AI disclosure text and the APP 1.7 to 1.9 automated decision-making mapping are in preparation and will be recorded in the AI processing register at Annexure D of the Pyron Privacy Statement before the commencement date of 10 December 2026. The Data Protection Officer owns both.

24. APIs, developer tools and integration documentation

24.1 Scope of this clause

This clause governs published API documentation, developer reference material, sample code and software development kits made available through the Website. Programmatic access to a production Pyron tenant is governed by the Pyron API and Integration Terms and the applicable subscription agreement, which prevail over this clause.

Pyron exposes an application programming interface. At the effective date of these Terms its documentation is in preparation and has not been published on the Website. Until it is published, this clause governs no published material, and access to the interface is available only under a subscription agreement. Publication of documentation does not of itself grant any right of access.

24.2 Authorised purposes

You may use published API documentation and sample code solely to evaluate Pyron, to develop an integration for use by an organisation authorised to use Pyron, or to support an existing Pyron deployment. You must not use it to build a competing platform, to enable unauthorised access, or to circumvent a licensing, metering or entitlement control.

24.3 Credentials, keys and rate limits

Where Techly Operations issues API credentials you must protect them under clause 6.2, use them only within the scope issued, observe published rate limits and fair-use controls, and not attempt to exceed, evade or obscure them. Techly Operations may rotate, throttle, suspend or revoke a credential where it presents a security, integrity or availability risk, and will restore access once the risk has been addressed.

24.4 Versioning and deprecation

Published APIs evolve. Techly Operations may introduce new versions, change behaviour and deprecate endpoints. Where an endpoint used in a production integration is deprecated, Techly Operations will give at least 12 months advance notice, publish a migration path, and maintain the deprecated endpoint throughout that period. A shorter period applies only where an endpoint must be withdrawn to address a security vulnerability, in which case Techly Operations will give as much notice as the circumstances allow. The same commitment must be stated in the Pyron API and Integration Terms.

24.5 Restrictions

You must not:

• access Pyron programmatically other than through an interface Techly Operations has published for that purpose;
• reverse engineer an API, its authentication scheme or its underlying implementation, except to the extent a law that cannot be excluded permits;
• redistribute, sublicense or resell a Techly Operations software development kit or sample code except as its accompanying licence expressly permits;
• use automated tooling to enumerate endpoints, parameters, identifiers or tenant boundaries; or
• use an API in a way that degrades service for another user.

24.6 Sample code

Sample code is published to illustrate an integration pattern. It is not production-ready, is not supported, and is provided without warranty as to fitness, security or completeness, to the extent permitted by law. You are responsible for reviewing, testing, securing and maintaining any code you deploy.

24.7 Free and open source and third-party components

Development Tools and sample code may include FOSS or other third-party components supplied under their own licence terms. Where a component carries its own licence, that licence governs your use of that component and prevails over clause 12 to the extent of any inconsistency. Techly Operations will identify FOSS components in the accompanying documentation or in a software bill of materials, and will not knowingly distribute a component whose licence would require Techly Operations or a Customer to disclose keys, credentials, or the methods used in Pyron’s security, signing or authentication mechanisms.

You are responsible for complying with the notice, attribution and source-availability obligations of any FOSS component you use or redistribute.

25. Customer-authorised Connections and integrations

25.1 How integration works in Pyron

Pyron connects to external systems through Connections — registered, credentialled links whose credentials are held in a sealed vault, referenced by name only, and which do not appear inside a Flow. A Flow may then read from and write to the connected system over HTTP within a typed contract. Connections are established by the Customer or on the Customer’s instruction.

25.2 Your warranty of authority

If you establish, authorise or request a Connection, you warrant that you hold the authority to permit Pyron to access, receive, transmit and process data from and to that system. Systems within scope include APIs, enterprise applications, databases, IoT and sensor systems, access-control systems, ticketing and job-management platforms, ERP systems, security platforms, facilities-management systems, external AI services, communications platforms and reporting platforms.

25.3 Allocation of responsibility

Techly Operations does not assume responsibility for a Customer’s or a user’s lack of authority to connect a third-party system, for the accuracy, lawfulness or completeness of data supplied by a connected system, for the availability or behaviour of a connected system, or for a third party’s terms governing that system. Where a connected system fails, changes its interface, rate-limits Techly Operations’ requests or returns incorrect data, the resulting effect on a Flow is not a defect in Pyron.

Techly Operations remains responsible for its own acts and omissions, for the security of credentials held in its vault, for handling connection data in accordance with the Data Processing Agreement, and for the correct operation of the Connection and Flow mechanisms themselves.

25.4 Techly Operations’ protective rights

Techly Operations may quarantine, suspend or revoke a Connection, and may rotate or invalidate a credential, where it reasonably believes the Connection presents a security risk, is transmitting unlawful material, is causing instability, or is operating without authority. Techly Operations will notify the Customer promptly, will act proportionately and for no longer than necessary, and will restore the Connection once the risk has been addressed.

26. Automated actions, workflow processing and notifications

26.1 Configuration determines behaviour

Pyron executes workflows, triggers, rules and automated processes based on information supplied by the Customer and by connected systems, in accordance with the Customer’s configuration. Pyron may create tasks, escalate events, send notifications, request approvals, trigger integrations, generate and deliver reports, change lifecycle stages and update records. What it does, and when, is determined by the Customer’s configuration.

26.2 Directory and configuration accuracy

Customers design their own Directory and their own forms, roles, shares, lifecycles and Flows. The Customer is responsible for ensuring that its configuration accurately reflects its operational structure, its lines of authority, its approval requirements and its regulatory obligations. Access cascades down the Directory: a grant covers everything beneath the place it is made. A configuration error can therefore have effect across a branch, and configuration should be reviewed accordingly.

26.3 Analytics

Pyron may analyse response time, completion time, workflow progression, service-level performance, key performance indicator values, process exceptions, operational trends and event history, in each case within the Customer’s tenant and permission boundaries, and present the results through dashboards, widgets and reports.

26.4 Audit Trail

Pyron maintains an append-only Audit Trail recording event and action history, workflow and approval history, authentication activity, system events, integration events and AI activity. Existing Audit Trail records cannot be edited or deleted. Attempting to alter, suppress, forge or circumvent an Audit Trail record is prohibited under clause 8 and Annexure B, and may constitute an offence.

26.5 Notifications depend on third-party infrastructure

Automated notifications — email, SMS, in-platform, webhook and scheduled report delivery — depend on the communication channels the Customer configures and on third-party infrastructure Techly Operations does not control, including mail servers, carrier networks, spam filtering and the Customer’s own network policy. Delivery, timing and receipt cannot be guaranteed. A notification must not be the sole control relied on for a safety-critical, time-critical or regulatory outcome. Where a Service Level Agreement addresses notification delivery, it governs.

27. Third-party services and third-party links

27.1 Third-party services

Pyron and the Website interface with services operated by third parties, including cloud infrastructure, foundation-model services, identity providers, communications and messaging platforms, mapping services, payment platforms, customer systems, external APIs and IoT infrastructure. Those services remain subject to their own terms, which may apply to you independently of these Terms. The current classes of third party that process Customer Data are listed in the Pyron Subprocessor Schedule and summarised at Annexure B of the Pyron Privacy Statement.

27.2 Third-party links

The Website may link to third-party websites for convenience. Unless Techly Operations expressly states otherwise:

• Techly Operations does not control the linked site;
• inclusion of a link is not endorsement, verification or approval of the site, its operator or its content;
• the third party’s terms and privacy practices apply to your use of it; and
• you access it at your own risk.

Techly Operations is not liable for a third-party site or its content, except to the extent liability arises from Techly Operations’ own act or omission, or cannot lawfully be excluded.

Part F Representations, risk and liability

28. Website information and product representations

28.1 The status of published information

Website Content is published for general information and evaluation. Techly Operations takes care to make it accurate and keeps it under review, but:

• product descriptions, capability statements and specifications may change;
• screenshots, demonstrations and dashboards illustrate a configuration and may not reflect any particular subscription, edition or tenant;
• a statement about future capability, direction or roadmap is an indication of current intention only and is not a commitment;
• a feature may depend on a particular edition, configuration, integration, data source or professional services engagement;
• demonstrations may use simulated or synthetic data; and
• technical documentation must be read together with the applicable commercial agreement, which governs what is actually supplied.

28.2 What is contractual

What Techly Operations is contractually obliged to supply is determined by the Order Form, subscription agreement, Statement of Work and Service Level Agreement, not by the Website. If you intend to rely on a specific capability, confirm it in writing with Techly Operations and have it recorded in the applicable agreement before you commit.

28.3 Misleading conduct

Nothing in clause 28 operates, or is intended to operate, to permit Techly Operations to engage in misleading or deceptive conduct, or to make a false or misleading representation about goods or services, contrary to sections 18 and 29 of the Australian Consumer Law. A disclaimer does not cure a misrepresentation, and Techly Operations does not rely on this clause as though it did. Techly Operations’ marketing and product content is reviewed against those provisions before publication.

29. Consumer guarantees and warranties

29.1 The Australian Consumer Law prevails

Nothing in these Terms excludes, restricts or modifies a guarantee, right or remedy conferred by the Australian Consumer Law, being Schedule 2 to the Competition and Consumer Act 2010 (Cth), or by any other law, where to do so would contravene that law or render a provision of these Terms void. Where the Australian Consumer Law applies and the supply is of a kind ordinarily acquired for personal, domestic or household use, Techly Operations’ liability for failure to comply with a consumer guarantee cannot be limited. Where the supply is not of that kind, Techly Operations’ liability for failure to comply with a guarantee is limited, at Techly Operations’ election, to resupplying the services or paying the cost of having them resupplied, to the extent section 64A of the Australian Consumer Law permits.

29.2 Warranties Techly Operations does not give for the Website

Subject to clause 29.1 and to any other law that cannot be excluded, and because the Website is supplied free of charge as a public resource, Techly Operations does not warrant that:

• the Website will be uninterrupted, timely, secure or error-free;
• Website Content is complete, current, accurate or fit for a particular purpose;
• a defect will be corrected within any period;
• the Website or a file obtained through it is free of harmful code; or
• a result obtained through the Website, including output of an AI-enabled feature, will be accurate or reliable.

29.3 Warranties for the Pyron Platform

Warranties and service commitments for the Pyron Platform are given in the applicable subscription agreement and Service Level Agreement. Clause 29.2 does not qualify them and must not be read as doing so.

29.4 Consumer law in other jurisdictions

If a mandatory consumer protection law of another jurisdiction applies to you, that law applies to the extent it cannot be excluded, and these Terms are read subject to it. Clauses 36 and 37 address the Indian subcontinent and the European Economic Area and United Kingdom specifically.

30. Limitation of liability

30.1 Structure of this clause

This clause limits liability arising from your use of the Website. It does not limit liability arising under a subscription agreement, Service Level Agreement or Statement of Work, each of which contains its own liability regime. Website liability and subscription liability are legally distinct and are kept distinct deliberately.

30.2 Liabilities that are never excluded

Nothing in these Terms excludes or limits liability for:

1. a matter that cannot lawfully be excluded or limited, including under the Australian Consumer Law;
2. fraud, fraudulent misrepresentation or dishonesty;
3. death or personal injury caused by negligence;
4. a wilful breach of these Terms; or
5. a liability arising under a mandatory law of another jurisdiction that cannot be excluded.

30.3 Excluded categories of loss

Subject to clause 30.2, neither party is liable to the other for indirect or consequential loss, loss of profit, loss of revenue, loss of anticipated savings, loss of opportunity, loss of goodwill or reputation, loss of business, or loss of or corruption of data, however arising, whether in contract, tort including negligence, statute or otherwise. This exclusion is mutual.

30.4 Cap on Website liability

Subject to clause 30.2, Techly Operations’ total aggregate liability arising out of or in connection with the Website and these Terms, for all claims in aggregate, is limited to the greater of the total amount you paid to Techly Operations for Website access in the twelve months preceding the claim, and AUD $1,000. Because the Website is supplied free of charge, the second limb will ordinarily apply.

This Website floor is deliberately modest because the Website is supplied free of charge. It is distinct from the cap that applies to a paid Pyron subscription, which is set in the Pyron Terms and Conditions of Service by reference to fees paid and to the insurance cover in force. The two documents may state different figures, because they govern different supplies.

30.5 Matters for which Techly Operations is not responsible

Subject to clause 30.2, Techly Operations is not liable for loss to the extent it arises from:

• unavailability, interruption or withdrawal of the Website;
• reliance on Website Content contrary to clause 28;
• a third-party website, service or link;
• your failure to protect credentials, or unauthorised use of your Account arising from that failure;
• your breach of these Terms, or use of the Website contrary to clause 7 or clause 8;
• data you introduced into a demonstration, sandbox or trial environment contrary to clause 22.2;
• a connected third-party system, or a lack of authority to connect it, under clause 25; or
• an event beyond Techly Operations’ reasonable control.

30.6 Contribution and mitigation

A party’s liability is reduced proportionately to the extent the loss was caused or contributed to by the other party’s act, omission or breach. Each party must take reasonable steps to mitigate its loss.

31. Claims against Techly Personnel

31.1 Claims are brought against the company

Techly Operations is the contracting entity under these Terms. You agree to bring any claim arising out of or in connection with the Website, Website Content or these Terms against Techly Operations, and not against Techly Holdings and not personally against Techly Personnel. Techly Holdings owns the intellectual property but does not operate the Website, does not supply Pyron and gives you no warranty.

31.2 Benefit of this clause

Techly Operations holds the benefit of clauses 11, 13, 17, 20, 30 and 31 on trust for Techly Holdings and for each of the Techly Personnel, so that each of them may enforce those clauses. Techly Operations remains fully responsible for its own obligations and for the acts and omissions of its personnel in the ordinary way, and this clause does not reduce that responsibility.

31.3 What this clause does not do

This clause is a channelling provision. It directs claims to the company that holds the insurance and the contractual relationship. It is not an immunity, and it does not apply to:

• fraud, dishonesty or wilful misconduct by an individual;
• a liability that cannot lawfully be excluded or restricted, including under the Australian Consumer Law and the Corporations Act 2001 (Cth);
• a director’s or officer’s statutory duties, or a regulator’s ability to take action;
• death or personal injury caused by negligence; or
• a claim by a person who is not bound by these Terms.

32. Your indemnity

32.1 What you indemnify Techly Operations for

You indemnify Techly Operations against loss, damage, cost and expense, including reasonable legal costs, that Techly Operations suffers arising from a third-party claim caused by:

• your breach of these Terms;
• your use of the Website contrary to clause 8, clause 9 or clause 10;
• User Content you submitted, to the extent it breaches the warranties in clause 16.2;
• infringement of a third party’s intellectual property or other rights by material you supplied; or
• your lack of authority to establish or authorise a Connection under clause 25.2.

32.2 Limits on the indemnity

This indemnity is subject to the following, which are conditions of it:

• it applies only to a third-party claim, not to a claim between you and Techly Operations;
• it is reduced proportionately to the extent Techly Operations caused or contributed to the loss, or failed to mitigate it;
• Techly Operations must notify you promptly of a claim, must not admit liability or settle without your consent (not to be unreasonably withheld), and must allow you to participate in the defence and give you reasonable assistance at your cost;
• it does not extend to indirect or consequential loss, or to loss excluded under clause 30.3; and
• it does not apply to the extent the claim arises from Techly Operations’ own breach, negligence or unlawful act.

These limits are stated because an unqualified, uncapped indemnity given by a consumer or small business in a standard form contract is a paradigm example of a term that may be declared unfair. Clause 34 explains Techly Operations’ position.

33. Monitoring, investigation and enforcement

33.1 What Techly Operations may do

Techly Operations may monitor Website use for security, integrity, availability and compliance purposes, and may investigate a suspected breach of these Terms. Where a breach or a security risk is established or reasonably suspected, Techly Operations may take one or more of the following proportionate actions:

• remove or disable access to material;
• apply rate limiting or block traffic;
• restrict, suspend or terminate access to a resource or an Account;
• rotate, revoke or invalidate credentials, API keys or tokens;
• quarantine or suspend an integration Connection;
• preserve records and evidence;
• notify an affected Customer;
• report the matter to law enforcement or a regulator where required or reasonably appropriate; and
• take legal action.

33.2 How Techly Operations will exercise those powers

Techly Operations will act proportionately to the risk, will take the least restrictive action reasonably available, will notify you of the action and its reason unless notification would prejudice an investigation or breach a legal obligation, will restore access once the ground has been resolved, and will provide a route to dispute the action through Teams@techly.au. Where an action affects a Customer, Techly Operations will notify the Customer in accordance with its subscription agreement and the Techly Incident Management Policy.

33.3 Actions affecting Customer Data

An enforcement action must not, and will not, involve accessing, altering, disclosing or deleting Customer Data except as the applicable Data Processing Agreement and subscription agreement permit, on the Customer’s instruction, or where compelled by law. Enforcement powers under these Website Terms do not create an access right over a tenant.

33.4 Telling Techly Operations about a problem

If you become aware of conduct on the Website that breaches these Terms — a security issue, an infringing or unlawful submission, a compromised account, or misuse of a Website facility — Techly Operations asks that you report it to Teams@techly.au. Reporting is encouraged and is not a condition of your use of the Website; nothing turns on your not reporting, and you are not made responsible for another person’s conduct by failing to notice it. Security vulnerabilities are dealt with under clause 10.3.

33.5 Monitoring and privacy

Monitoring under this clause is conducted in accordance with the Pyron Privacy Statement, the Techly Information Security Policy and the Techly Data Protection and Privacy Policy, and is limited to what is reasonably necessary for the stated purposes.

34. Unfair contract terms — Techly Operations’ position

34.1 The regime applies

These Terms are a standard form contract. Since 9 November 2023, a term of a standard form contract with a consumer or a small business that is unfair within the meaning of section 24 of the Australian Consumer Law is not merely void: proposing, applying or relying on it is prohibited and attracts civil penalties. Equivalent provisions apply under the Australian Securities and Investments Commission Act 2001 (Cth) for financial products and services. A small business contract is one where at least one party employs fewer than 100 persons or has annual turnover below the prescribed threshold, and there is no contract value cap under the Australian Consumer Law.

34.2 How Techly Operations has responded

Techly Operations has treated that regime as a design constraint rather than a residual risk. Accordingly:

• discretions Techly Operations reserves are expressly bounded — see clauses 5.3, 6.4, 25.4, 33.2 and 41.3;
• variation of these Terms requires notice and gives you a right to stop using the Website — see clause 40;
• the indemnity in clause 32 is limited to third-party claims, is reduced for Techly Operations’ contribution, and carries defence-conduct conditions;
• liability exclusions are mutual where they can be — see clause 30.3;
• the protection for Techly Personnel is a bounded channelling clause, not an immunity — see clause 31; and
• every guarantee, right and remedy that cannot lawfully be excluded is expressly preserved — see clause 29.1.

34.3 If a term is nonetheless unfair

If a term of these Terms is or becomes unfair within the meaning of section 24 of the Australian Consumer Law, or unenforceable under an equivalent law applying to you, Techly Operations does not seek to apply or rely on it. The term is read down to the extent necessary to be fair and enforceable, and if it cannot be read down it is severed. The remainder of these Terms continues to operate. Techly Operations will correct the term at the next revision.

34.4 Review

These Terms are reviewed annually, and sooner on a material change to Pyron, to Techly Operations’ practices, to the law, or on regulatory guidance affecting a term. The review is conducted under the Techly Change Management Policy and its outcome is recorded.

Part G International supply and jurisdiction

35. International access

35.1 Techly Operations’ starting position

Techly Operations is an Australian company. The Website is operated from Australia and is directed principally to Australia, to the Indian subcontinent and to other markets Techly Operations identifies. Techly Operations does not represent that the Website, Pyron, or any particular capability is appropriate, available or lawful in every jurisdiction.

35.2 Your responsibility

If you access the Website from outside Australia you do so on your own initiative and are responsible for compliance with the laws that apply to you, including laws on data protection, content, sector regulation, cryptography, and import and use of technology. Techly Operations does not claim to comply with every foreign regulatory regime, and no statement in these Terms should be read as such a claim.

35.3 Geographic restriction and data residency

Techly Operations may restrict access to particular functionality or particular resources by geography, where required by law, sanctions, licensing or risk. Data residency for a Pyron tenant is recorded on the Order Form and governed by the applicable subscription agreement and Data Processing Agreement, not by these Terms.

The regions in use at the effective date of these Terms are:

• Australia — hosting and AI inference in the AWS Asia Pacific (Sydney) region, with a secondary region in Melbourne.
• India — hosting and AI inference in the AWS Asia Pacific (Mumbai) region.

Backups are held in the same region as the tenant they are taken from. Tenant data is not replicated, backed up or failed over to a region outside the tenant’s own. A tenant hosted in Australia stays in Australia; a tenant hosted in India stays in India. Where Techly Operations enters a further market, the region for that market will be recorded here and on the Order Form before first supply.

36. Indian subcontinent — supplementary provisions

36.1 Application

This clause applies where you access the Website from, or Techly Operations supplies Pyron into, India. India is the only market in the region into which Techly Operations presently intends to supply. It supplements the rest of these Terms and prevails over them to the extent of an inconsistency for those users. If Techly Operations later enters another market in the region, it will settle a jurisdiction-specific supplement with local counsel before first supply, and will not rely on this clause to cover it.

36.2 India — data protection

Where the Digital Personal Data Protection Act 2023 (India) applies to processing, Techly Operations handles digital personal data in accordance with that Act and the Digital Personal Data Protection Rules 2025, together with the Pyron Privacy Statement and the Pyron Data Processing Agreement. Substantive obligations under those Rules take effect from 13 May 2027. Techly Operations is preparing for that commencement rather than treating it as future work.

36.3 India — consumer protection

Nothing in these Terms excludes or limits a right you hold under the Consumer Protection Act 2019 (India) or rules made under it, including the Consumer Protection (E-Commerce) Rules 2020, where those provisions apply to you and cannot be excluded by agreement.

36.4 India — information technology law and grievance handling

The Information Technology Act 2000 (India) and rules made under it, including the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules 2021, impose obligations on certain classes of online service provider, including the appointment and publication of a Grievance Officer with defined acknowledgement and resolution timeframes.

Techly Operations is assessing, with Indian counsel, whether it falls within the scope of those Rules in respect of any Website function or Pyron deployment, and will appoint and publish a Grievance Officer with the required contact details and timeframes if it does. In the meantime, direct any grievance to Teams@techly.au. It will be handled in accordance with the Techly Incident Management Policy.

36.5 Other jurisdictions in the region

Techly Operations does not presently supply into Bangladesh, Bhutan, Nepal, Pakistan or Sri Lanka, and makes no representation about the application of these Terms in those jurisdictions. Before entering any of them it will assess the applicable data protection, consumer protection and electronic commerce requirements and settle a supplement with local counsel. Techly Operations does not assert compliance with a regime it has not assessed.

37. European Economic Area and United Kingdom — supplementary provisions

37.1 Data protection

Where the General Data Protection Regulation or the UK General Data Protection Regulation applies, Techly Operations processes personal data in accordance with the Pyron Data Processing Agreement and the Pyron International Transfer Addendum, which incorporate the European Commission Standard Contractual Clauses and the United Kingdom International Data Transfer Addendum as applicable.

37.2 Mandatory consumer rights

If you are a consumer resident in the European Economic Area or the United Kingdom, you retain the mandatory rights conferred by the law of your country of residence, including rights that cannot be excluded by a choice of law, and you may bring proceedings in the courts of your place of residence where that law so provides. Clause 44 is read subject to this clause.

37.3 Artificial intelligence

Regulation (EU) 2024/1689, the EU Artificial Intelligence Act, applies to deployments within its scope. Its transparency obligations under Article 50 apply from 2 August 2026 and obligations for high-risk systems listed in Annex III apply from 2 December 2027. Whether a particular Pyron deployment falls within a high-risk category depends on the Customer’s use case and configuration, not on the platform in the abstract. The Data Protection Officer conducts that assessment with the Customer during onboarding for deployments in scope, and records the outcome.

38. Export controls and sanctions

38.1 Australian sanctions law

Techly Operations complies with Australian sanctions law, including the Charter of the United Nations Act 1945 (Cth), the Autonomous Sanctions Act 2011 (Cth) and the Autonomous Sanctions Regulations 2011 (Cth), and screens against the Consolidated List maintained by the Department of Foreign Affairs and Trade.

38.2 Your warranties

You warrant that you are not, and are not acting for, a person or entity that is:

• designated under Australian sanctions law or listed on the DFAT Consolidated List;
• subject to sanctions administered by the United Nations, the European Union, the United Kingdom or, where applicable to a transaction, the United States; or
• located in, organised under the laws of, or ordinarily resident in a country or region subject to comprehensive sanctions.

You must not use, export, re-export or make available the Website, Website Content or Pyron in breach of a sanctions or export control law applying to you or to Techly Operations.

38.3 Australian export controls

The Defence Trade Controls Act 2012 (Cth) and the Defence and Strategic Goods List regulate the supply of controlled technology, including certain cryptographic functionality, to persons outside Australia. Techly Operations will complete a technical assessment of Pyron’s cryptographic implementation and obtain counsel’s advice on whether any component falls within the Defence and Strategic Goods List, and whether a permit is required, before first supply into any market outside Australia. Techly Operations does not supply outside Australia in reliance on an assumption.

38.4 Techly Operations’ rights

Techly Operations may refuse, suspend or terminate access where it reasonably believes continued supply would breach a sanctions or export control law. Techly Operations will notify you unless prohibited from doing so.

39. Electronic communications and notices

39.1 Communications from Techly Operations

Techly Operations may provide Website-related communications electronically, including notices, account information, changes to these Terms and other policies, security communications and service-related information. Electronic communication satisfies any legal requirement that a communication be in writing, under the Electronic Transactions Act 1999 (Cth) and its State and Territory equivalents.

39.2 Marketing

Commercial electronic messages are sent only in accordance with the Spam Act 2003 (Cth) and, where applicable, equivalent laws in your jurisdiction. Techly Operations obtains consent where required, identifies itself, and includes a functional unsubscribe facility in every commercial electronic message. Withdrawing consent to marketing does not affect service and security communications, which are not marketing.

39.3 Notices to Techly Operations

Notices to Techly Operations under these Terms must be sent to Teams@techly.au and are effective on receipt. Formal legal notices may also be served at its registered office, 3 / 1248 North Road, Oakleigh South VIC 3167.

Part H Administration

40. Changes to these Terms

40.1 Techly Operations may amend these Terms

Techly Operations may amend these Terms to reflect a change to the Website, to Pyron, to Techly Operations’ practices, or to the law. The version number and effective date appear on the cover page and in the footer of every page.

40.2 Notice of change

• Material changes — including a change to permitted or prohibited use, to the licence granted, to the data provisions in Part D, to liability or indemnity, or to governing law — take effect no earlier than 30 days after Techly Operations publishes the revised Terms with a new version number and effective date. Where you hold a registered Account, Techly Operations will also notify you by email to your nominated address.
• Non-material changes — including correction of an error, clarification of wording, or updating a reference — take effect on publication.
• Where a change is required by law to take effect sooner, it takes effect on the date the law requires, and Techly Operations will say so in the notice.

40.3 Your options

If you do not accept a change, you may stop using the Website before the change takes effect. Continuing to use the Website after a material change takes effect indicates acceptance of it. If you hold a Pyron subscription, a change to these Website Terms does not change your subscription and does not affect your rights under it.

40.4 No retrospective effect

A change does not apply retrospectively and does not remove a right that has already accrued to you, reduce the protection applying to information already collected, or affect a liability already incurred, unless you consent or the law requires it. Superseded versions are retained and are available on request.

41. Suspension and termination of Website access

41.1 Your right to stop

You may stop using the Website at any time. If you hold a registered Account you may ask Techly Operations to close it by writing to Teams@techly.au, and Techly Operations will do so, subject to records it is required to retain under the Techly Records Management Policy or by law.

41.2 Techly Operations’ right to suspend or terminate

Techly Operations may suspend or terminate your access to the Website, or to a particular resource or Account, where:

• you have breached these Terms in a material respect;
• there is a security threat, a suspected credential compromise, or a risk to Website or platform integrity;
• conduct is unlawful, fraudulent, or infringes a third party’s rights;
• unauthorised testing has been conducted contrary to clause 10;
• access is required to be withdrawn by law, by a regulator, or by sanctions; or
• the underlying commercial or partner relationship on which access was granted has ended.

41.3 How Techly Operations will exercise that right

Techly Operations will act proportionately. Where the breach is capable of remedy and there is no immediate security, legal or integrity risk, Techly Operations will give you notice and a reasonable opportunity to remedy before terminating. Techly Operations will state the reason where it is lawful to do so, will restore access where the ground has been resolved, and will provide a route to dispute the decision through Teams@techly.au.

41.4 Website termination does not terminate a subscription

Termination of your Website access does not terminate, suspend or vary a Pyron subscription, a Master Services Agreement, a Statement of Work or any other agreement between Techly Operations and your organisation. Those agreements contain their own termination regimes, which govern. This distinction is deliberate and must be preserved in review.

41.5 Effect of termination

On termination of your Website access the licence in clause 12.1 ends and you must stop using the Website. Clause 42 states what survives.

42. Survival

The following survive termination or expiry of these Terms, however arising:

Clause	Subject	Why it survives
1.2, 11, 12.3, 13	Rights chain, intellectual property, revocation of licence, trade marks	Ownership and mark protection are not time-limited
16.3, 17	Licences over User Content and Feedback	Rights already granted continue on their stated terms
18, 19	Customer Data position; Techly Operations’ data categories	The ownership boundary must not lapse
20	Confidentiality	Protection continues after access ends
29, 30, 31, 32	Consumer guarantees, liability, Techly Group and Personnel, indemnity	Accrued and contingent claims must remain governed
33.3	Limits on enforcement action affecting Customer Data	The constraint must not expire with access
34	Unfair contract terms position	Applies to any term still relied on
38	Export controls and sanctions	Statutory obligations continue
42, 43, 44, 45	Survival, general provisions, governing law, contact	Required to give effect to the surviving clauses

Any right or liability accrued before termination is unaffected.

43. General provisions

43.1 No partnership or agency

These Terms do not create an employment relationship, partnership, joint venture, agency, franchise or fiduciary relationship between you and Techly Operations. Neither party may hold itself out as having authority to bind the other.

43.2 Assignment

You may not assign or transfer your rights under these Terms without Techly Operations’ prior written consent. Techly Operations may assign or novate its rights and obligations under these Terms to Techly Holdings, or in connection with a corporate restructure, merger, acquisition or sale of the business or assets to which these Terms relate, provided the assignee assumes its obligations. Techly Operations will notify you of an assignment that materially affects you. Assignment of rights under a subscription agreement is governed by that agreement, not by this clause.

A transfer of the Pyron intellectual property by Techly Holdings, or a change to the Holdings Licence, does not of itself affect these Terms. Any successor in title takes subject to the rights granted at clause 12.1 for their duration.

43.3 Waiver

A failure or delay by either party in exercising a right does not waive that right, and a single or partial exercise does not prevent further exercise. A waiver must be in writing and signed by the party giving it, and applies only to the instance for which it is given.

43.4 Severability

If a provision of these Terms is invalid, void, unenforceable or unfair under a law applying to you, it is read down to the extent necessary to be valid, and if it cannot be read down it is severed. The remaining provisions continue in full force. See also clause 34.3.

43.5 Entire agreement — as to the Website only

These Terms, together with the Pyron Privacy Statement, the Pyron Cookie Policy, the Pyron Acceptable Use Notice and any Website policy incorporated by reference, constitute the entire agreement between you and Techly Operations concerning your use of the Website.

They do not, and are not intended to, supersede, replace or merge with any Subscription Agreement, Master Services Agreement, Service Level Agreement, Data Processing Agreement, International Transfer Addendum, End User Licence Agreement, Order Form, Statement of Work, non-disclosure agreement, implementation agreement or other written agreement between Techly Operations and you or your organisation. Each of those agreements continues in full force according to its terms, and clause 3.2 governs precedence.

43.6 Force majeure

Neither party is liable for a failure or delay in performing an obligation under these Terms to the extent it is caused by an event beyond its reasonable control, provided it takes reasonable steps to mitigate and resumes performance as soon as practicable. This clause does not apply to an obligation to pay money.

43.7 Interpretation

• A reference to legislation includes that legislation as amended, replaced or re-enacted, and any instrument made under it.
• A reference to a document includes that document as amended or replaced from time to time.
• The singular includes the plural and the reverse.
• A reference to a person includes a body corporate, a partnership and an unincorporated association.
• Where a word is defined, its other grammatical forms have a corresponding meaning.
• No rule of construction operates against a party because that party prepared these Terms.

44. Governing law and dispute resolution

44.1 Governing law

These Terms are governed by the laws of the State of Victoria, Australia, and applicable Commonwealth law. You and Techly Operations submit to the non-exclusive jurisdiction of the courts of Victoria and the courts competent to hear appeals from them.

44.2 Mandatory law preserved

Clause 44.1 does not deprive you of the protection of a mandatory law of your place of residence that cannot be excluded by agreement. If you are a consumer, you may have the right to bring proceedings in the courts of your place of residence. See clauses 29.4, 36 and 37.

44.3 Attempt to resolve before proceedings

Before commencing proceedings, each party will use reasonable endeavours to resolve a dispute by giving the other written notice describing the dispute and the outcome sought, and by conferring in good faith for at least 20 business days. This clause does not prevent either party from seeking urgent interlocutory or injunctive relief, and does not limit your right to complain to a regulator or to pursue a remedy under a mandatory consumer law.

44.4 Privacy complaints

A privacy complaint is handled under the complaints procedure in the Pyron Privacy Statement, which includes escalation to the Office of the Australian Information Commissioner and, where applicable, to a supervisory authority in another jurisdiction. This clause does not limit that route.

45. How to contact us

Entity	Techly Operations Pty Ltd, ACN 649 834 506, ABN 97 649 834 506
All enquiries and notices	Teams@techly.au
Legal and intellectual property complaints	Teams@techly.au, marked for the attention of the Managing Director
Privacy requests and complaints	Teams@techly.au, marked for the attention of the Data Protection Officer
Security and vulnerability reports	Teams@techly.au, marked Security
Registered office	3 / 1248 North Road, Oakleigh South VIC 3167
Regulator (privacy, Australia)	Office of the Australian Information Commissioner — oaic.gov.au
Regulator (consumer, Australia)	Australian Competition and Consumer Commission — accc.gov.au

Techly Operations presently operates a single documented contact address, and every reference in this document points to it. Dedicated legal, privacy and security addresses will be established before international launch, and this clause and clause 39.3 will be updated at that time. Until then, mark correspondence for the attention of the role shown above.

46. Related documents

These Terms sit within the Pyron documentation suite. The documents below govern the relationships summarised here and prevail over these Terms to the extent of any inconsistency in a contracted relationship.

Document	Function	Status
Pyron Exclusive Intellectual Property Licence Deed	The link-2 instrument. Grants Techly Operations its exclusive licence, enforcement standing, sublicensing authority and the trade mark control mechanism	Execution copy — v1.1
Pyron Entity and Rights-Chain Drafting Standard	The naming and rights-chain convention applied across the suite	Drafted — v1.1
Pyron Terms and Conditions of Service	The contractual terms of supply, including data rights and liability	Drafted v1.0 — revision 1st
Pyron Privacy Statement	Privacy, data governance and authorised processing	Drafted — v2.0
Pyron Acceptable Use Notice	Prohibited uses of the platform	Drafted
Pyron Website Terms and Conditions	This document — use of Techly and Pyron web properties	This document
Pyron Data Processing Agreement	Controller–processor relationship and processing instructions	Planned — 2nd
Pyron International Transfer Addendum	Cross-border transfer mechanisms and safeguards	Planned — with the DPA
Pyron Subprocessor Schedule	Current list of third parties processing Customer Data	Planned — with the DPA
Pyron Service Level Agreement	Availability, support, response and remedy commitments	Planned — 3rd
Pyron End User Licence Agreement	Licence terms applying to Authorised Users	Planned
Pyron API and Integration Terms	Programmatic access and integration obligations	Planned — before API documentation is published
Pyron AI and Automated Processing Statement	Extended AI disclosure for assurance and due diligence	Planned — before 10 December 2026
Pyron Cookie Policy	Website tracking technologies	Planned — before any third-party analytics
Pyron Vulnerability Disclosure Policy	Coordinated disclosure and researcher safe harbour	Committed — not yet created
Techly Information Security Policy	Information security control framework	Adopted
Techly Data Protection and Privacy Policy	Internal privacy governance	Adopted
Techly Data Classification Policy	Public / Internal / Confidential / Restricted scheme	Adopted
Techly Incident Management Policy	Incident and breach response, including NDB assessment	Adopted
Techly Records Management Policy	Records retention and disposal	Adopted
Techly Change Management Policy	Governance of changes to the platform and to this document	Adopted

Annexures Schedules forming part of these Terms

Annexure A — Document map and order of precedence

This annexure is a navigational aid. It does not vary clause 3.2, which governs.

Rank	Instrument	What it decides
1	Negotiated agreement / Master Services Agreement / enterprise agreement	Everything specifically negotiated between Techly Operations and the Customer
2	Order Form / Statement of Work	Scope, entitlements, fees, term, deliverables
3	Service Level Agreement / Data Processing Agreement / International Transfer Addendum / product-specific terms	Availability and remedies; processing instructions; transfer mechanisms
4	Pyron Terms and Conditions of Service	General terms of supply, data rights, liability
5	Pyron End User Licence Agreement / Pyron API and Integration Terms	User-level licence; programmatic access
6	Pyron Website Terms and Conditions (this document)	Use of the Website only
7	Website policies, notices and published documentation	Operational detail consistent with the above

The rule that resolves most disputes If a question concerns what a Customer receives, what it pays, what data may be processed, or what remedy applies when something fails, the answer is in a contracted instrument, not in these Website Terms. If a question concerns what a visitor may do on a web page, the answer is here.

Annexure B — Prohibited use schedule

This annexure forms part of these Terms and is given effect by clause 8.2. You must not do any of the following, and must not permit or assist another person to do any of the following.

B1 Unlawful conduct

• Use the Website in breach of a law applying to you or to Techly Operations.
• Breach another person’s privacy, or collect, use or disclose personal information without a lawful basis.
• Infringe a copyright, trade mark, patent, design, confidential information or other intellectual property right.
• Engage in conduct that is defamatory, harassing, discriminatory, threatening or that incites unlawful conduct.
• Use the Website to facilitate fraud, money laundering, sanctions evasion or another offence.

B2 Unauthorised access and security interference

• Attempt to access an account, tenant, system, network or resource you are not authorised to access.
• Bypass, defeat or circumvent an access control, authentication mechanism, authorisation check, entitlement control, licensing control or rate limit.
• Defeat, forge or manipulate a digital signature, certificate, token or integrity check.
• Probe, scan or test the vulnerability of a system without written authorisation under clause 10.
• Introduce malware, ransomware, a logic bomb, a backdoor, malicious script or other harmful code.
• Interfere with the availability or integrity of the Website, including by denial-of-service attack, resource exhaustion or deliberate overload.
• Disable, degrade or interfere with a security mechanism, monitoring control or logging function.

B3 Identity and authority misrepresentation

• Impersonate another person, organisation or Techly Operations.
• Misrepresent your identity, affiliation, authority to act for an organisation, or entitlement to access a resource.
• Conduct phishing, social engineering or pretexting against Techly Operations, a Customer or a user.
• Harvest, guess, brute force or traffic in credentials, API keys, tokens or session identifiers.

B4 Data extraction and automated abuse

• Scrape, crawl, spider, bulk download, mirror or systematically extract Website Content without written permission.
• Use Website Content to train, fine-tune, adapt, evaluate, ground or embed an artificial intelligence or machine learning model, dataset or retrieval corpus.
• Index restricted, authenticated or non-public material.
• Access Pyron programmatically other than through a published interface.
• Enumerate endpoints, parameters, tenant identifiers or record identifiers by automated means.
• Exceed, evade or obscure a published rate limit or fair-use control.

B5 Intellectual property misuse

• Reverse engineer, decompile or disassemble a Pyron component, except as a law that cannot be excluded permits.
• Extract, copy or attempt to derive Pyron source code, schemas, algorithms or architecture.
• Use Pyron Technology or Website Content to develop, market or operate a competing platform, to the extent that restriction is enforceable under the law applying to you.
• Remove, obscure or alter a proprietary notice, watermark, attribution or classification marking.
• Use a Techly Operations or Pyron mark contrary to clause 13.

B6 Platform and tenant integrity

• Access, attempt to access or infer data belonging to another tenant.
• Bypass or attempt to bypass tenant isolation or the Permission Fabric.
• Access information beyond the permissions granted to you, including by manipulating a request, an identifier or a share.
• Alter, suppress, forge, delete or circumvent an Audit Trail record.
• Manipulate logs, timestamps or event records.
• Introduce production, personal, sensitive or confidential data into a demonstration, sandbox or trial environment contrary to clause 22.2.
• Establish or authorise a Connection to a system you lack authority to connect.

B7 Content and communications

• Submit User Content that breaches the warranties in clause 16.2.
• Upload material containing malicious code, or a file designed to exploit a parser, viewer or downstream system.
• Use a Website form or contact facility to send unsolicited commercial messages, spam or bulk communications.
• Submit material containing credentials, payment card data, government identifiers or sensitive information.
• Use an AI-enabled Website feature to generate unlawful, harmful or infringing material, or to attempt to extract Techly Operations’ prompts, configuration or system instructions.

B8 Solicitation and unsolicited approaches

• Use the Website or a contact facility for recruiting, advertising, promotion, market research or unsolicited commercial approaches without written consent.
• Send chain messages, pyramid schemes, competitions or bulk solicitations to Techly Operations personnel or to other users.
• Harvest names, email addresses, employers or job titles of other users or of Techly Operations personnel for any of the above.

B9 Competitive and commercial misuse

• Access the Website principally to gather competitive intelligence for a competing product while misrepresenting your identity or purpose.
• Use a demonstration, trial or pilot environment for benchmarking intended for publication, without Techly Operations’ written consent.
• Resell, sublicense or commercially redistribute Website access or Website Content.

Annexure C — Legal and standards framework applied

These Terms have been drafted against the framework below. Listing a law does not assert that Techly Operations has been assessed as compliant with it in every respect; it identifies the instrument that was applied in drafting.

Australia — Commonwealth

Instrument	Where it operates in these Terms
Competition and Consumer Act 2010 (Cth) and the Australian Consumer Law (Schedule 2)	Clauses 28.3, 29, 30, 32, 34 — consumer guarantees, misleading conduct, unfair contract terms, limitation of liability
Unfair contract terms regime, Part 2-3 ACL (as amended, in effect 9 November 2023)	Clause 34 and the bounded discretions at 5.3, 6.4, 25.4, 33.2, 40.2, 41.3
Privacy Act 1988 (Cth) and the 13 Australian Privacy Principles	Clause 21; cross-referenced to the Pyron Privacy Statement
Privacy and Other Legislation Amendment Act 2024 (Cth) — statutory tort, in force 10 June 2025; APP 1.7–1.9 automated decision-making transparency, commencing 10 December 2026	Clauses 21.4 and 23.8
Notifiable Data Breaches scheme	Cross-referenced to the Techly Incident Management Policy
Copyright Act 1968 (Cth) — including ss 36, 101 (authorisation), ss 47B–47F (permitted acts), s 202 (unjustified threats), Part V Div 2AA (safe harbour)	Clauses 12.2, 15
Trade Marks Act 1995 (Cth) — including ss 7(3), 8 (authorised user and control), 26 (rights of authorised user), 27 (applicant must be owner), 92 (removal for non-use)	Clause 13
Copyright Act 1968 (Cth) — ss 10(1) (exclusive licence), 119 (rights of action), 120 (joinder of owner)	Clause 11.6
Criminal Code Act 1995 (Cth), Part 10.7 — computer offences	Clause 8.4 and Annexure B2
Spam Act 2003 (Cth)	Clause 39.2
Electronic Transactions Act 1999 (Cth)	Clauses 2.2 and 39.1
Corporations Act 2001 (Cth)	Clause 31.3 — directors’ statutory duties preserved
Charter of the United Nations Act 1945 (Cth); Autonomous Sanctions Act 2011 (Cth) and Regulations 2011	Clause 38.1–38.2
Defence Trade Controls Act 2012 (Cth) and the Defence and Strategic Goods List	Clause 38.3 — assessment required
Australian Securities and Investments Commission Act 2001 (Cth)	Clause 34.1 — parallel unfair contract terms regime

Australia — Victoria and sector

• Electronic Transactions (Victoria) Act 2000 — electronic acceptance and notices.
• Private Security Act 2004 (Vic) — relevant where Pyron is deployed into Victorian private security operations; retention of operational logs.
• Security of Critical Infrastructure Act 2018 (Cth) — Techly Operations supplies into healthcare and hospital environments, which may involve a responsible entity for a critical infrastructure asset, attracting obligations on the Customer and potentially supply-chain obligations on Techly Operations. Customers in that position should raise it during onboarding.

International

Instrument	Where it operates
General Data Protection Regulation (EU) 2016/679 and UK GDPR, with Standard Contractual Clauses and the UK International Data Transfer Addendum	Clauses 19.3, 37.1
Regulation (EU) 2024/1689 — EU Artificial Intelligence Act. Article 50 transparency from 2 August 2026; Annex III high-risk obligations from 2 December 2027	Clauses 23.8, 37.3
Digital Personal Data Protection Act 2023 (India) and DPDP Rules 2025 — substantive obligations from 13 May 2027	Clauses 19.3, 36.2
Consumer Protection Act 2019 (India) and Consumer Protection (E-Commerce) Rules 2020	Clause 36.3
Information Technology Act 2000 (India) and Intermediary Guidelines Rules 2021	Clause 36.4 — Grievance Officer determination required
Privacy Act 2020 (New Zealand)	Applied where supply extends to New Zealand
Personal Data Protection Act 2012 (Singapore)	Applied where supply extends to Singapore

Standards

These Terms and the Pyron control environment are aligned to ISO/IEC 27001 for information security management, ISO 31000 for risk management, and the NIST Cybersecurity Framework. Techly Operations describes its posture as aligned to ISO/IEC 27001. Techly Operations is not certified to ISO/IEC 27001 at the date of this document and does not represent that it is. Techly Operations intends to pursue certification for Pyron. Any statement of certification must not be made until a certificate is issued by an accredited certification body, and the wording in this document must be updated at that time rather than before. Techly Operations’ cloud providers hold ISO/IEC 27001 and SOC 2 Type II certification.

Annexure D — Intellectual property complaint: required content of a notice

A notice under clause 15.2 should be sent to Teams@techly.au and should contain the following. A notice that omits an item may be returned for completion, which will delay assessment.

#	Required content
1	Your full name, the organisation you represent (if any), and your capacity to act — whether as rights holder, exclusive licensee or authorised agent.
2	Postal address, email address and telephone number for correspondence.
3	Identification of the right you assert — for copyright, a description of the work and the basis of your ownership or licence; for a trade mark, the mark, the registration number and jurisdiction, and the classes relied on; for confidential information, a description sufficient to identify it without disclosing it further.
4	Identification of the material on the Website said to infringe, by full web address and enough description to locate it precisely.
5	A statement of why the material infringes, and why any statutory exception or licence does not apply.
6	A statement that you hold a genuine and reasonable belief that the use is not authorised by the rights holder, its agent or the law.
7	A statement that the information in the notice is accurate, and that you are authorised to act.
8	The outcome you seek — removal, correction, attribution or another remedy.
9	Your signature, which may be electronic.

Techly Operations will handle a notice in accordance with clause 15.3, will consider a counter-notice under clause 15.4, and may decline to act on a notice that is not made in good faith under clause 15.5. Techly Operations does not adjudicate ownership disputes.

Approval

This Pyron Website Terms and Conditions is approved for issue for and on behalf of Techly Operations Pty Ltd.

Aden McCusker Director Techly Operations Pty Ltd Signature: ______________________ Date: ______________________	Jagjit Prithpal Saluja Director Techly Operations Pty Ltd Signature: ______________________ Date: ______________________

Pyron is developed and trademarked by Techly Holdings Pty Ltd. Marketed and operated by Techly Operations Pty Ltd (ACN 649 834 506, ABN 97 649 834 506). Pyron intellectual property is owned by Techly Holdings Pty Ltd and licensed exclusively to Techly Operations Pty Ltd, which may sublicense only as expressly authorised under that licence.

Enquiries, notices and legal correspondence: Teams@techly.au